Saved To My Saved Content

The next wave of the AI era is being built not by incumbents but by a new generation of companies. These disruptors are developing physical AI and software AI applications that support the advances in AI-based perception, manipulation, and real-time decision making that are being adopted in construction, agriculture, health care, heavy industry, and for other uses. These emerging AI leaders are also attracting talent and capital at a pace that reflects a broader recognition—that the window for defining the AI era’s foundational platforms, tools, and business models is open now, and closing fast.

A new BCG analysis of 1,000 US private companies in software and physical AI, computing hardware, and quantum computing finds that these emerging disruptors share at least one of these attributes: They make autonomous systems capable of performing end-to-end work. They redesign hardware and software to overcome existing AI constraints. Or they turn previously unmeasurable data into intelligence that can be embedded directly into how companies operate.

We delved into what each factor looks like in practice, and compiled examples of disruptor companies that are successfully executing on them.

What’s Driving the New Generation of AI Disruptors

AI innovations are advancing so fast they’ve outpaced the capabilities of existing computing power, memory, and energy—limitations that are impeding AI models’ ability to scale. From 2018 to 2025, growth of AI model capability outpaced growth of computing throughput by 500,000 times. (See Exhibit 1.)

Al Model Capacity Has Exponentially Outgrown Physical System Throughput

Addressing that constraint has moved hardware back into the spotlight as a structural necessity and renewed source of value in the tech stack.

The convergence of physical and software AI is still new. But there is no doubt it is where tech industry capital and talent are concentrating. Among the top 100 US private companies, physical AI and robotics, computing hardware, and quantum computing now rank alongside software as representing some of the largest value pools. (See Exhibit 2.)

As Al Capabilities Scale, Tech Values Have Expanded to Include Hardware and Physical Al
Weekly Insights Subscription
Stay ahead with BCG insights on technology, media, and telecommunications

Factors That Set Emerging AI Disruptors Apart

To understand what has made the emerging disruptors so attractive to investors and customers, we analyzed US companies in physical AI, computing hardware, and related sectors across four variables: vision, business model, novel technology, and leadership. (See “How We Identified Emerging AI Disruptors.”)

How We Identified Emerging AI Disruptors
To identify emerging disruptors and evaluate their contributions to AI industry trends, we analyzed more than 1,000 US companies in four categories: software and AI, physical AI and robotics, computing hardware, and quantum computing. We limited our analysis to private companies with valuations of $100 million to $20 billion, as those entities are less likely to have received significant industry and investor attention to date. Within each category, we ranked companies against their peers for their disruptive potential in four areas.

Boldness of vision. The degree of change a company aims to create in markets, architectures, workflows, or value chains, and their potential to create uncommon customer value and log wins against larger incumbents.

Transformative business model. The extent to which a company’s business enables faster, more scalable, capital-efficient growth based on advantages in pricing, cost structure, distribution, and monetization tied to outcomes or value creation.

Novel use of technology. A company’s architectural advantage that would be difficult for an incumbent or new entrant to replicate, including a deep divide between its models, infrastructure, or vertical domain integration and those of its competitors, and a release cadence that sustains that performance gap.

Leadership edge. The market fit and strategic ambition of a company’s founder, along with the business’s product obsession and operational intensity, organizational choices that enable speed and focus, and its recognition by ecosystem partners as a magnet for top talent.

We found that disruptors embody at least one of three factors that set them apart from competitors.

Factor 1: Shifting from Assistance to Autonomous Execution

Disruptors productize end-to-end delivery, focus business models on outcomes, and cultivate domain-specific expertise.

In earlier eras that ushered in new forms of automation, fixed rules replaced routine tasks. ATMs, for example, processed standard banking transactions. But people still handled anything that required a judgment call. Autonomous AI crosses that threshold, with systems that can make decisions, handle exceptions, and complete end-to-end work, as shown in the example of how Sierra’s autonomous AI agents respond to customer inquiries. (See Exhibit 3.)

Disruptors Own the Outcome by Shifting from Al Assistance to Autonomous Al

This change is affecting tech business models. With SaaS, value scaled as customers added seats and logins. AI execution platform business models flip that. If fewer users need to interface with autonomous systems, value scales as the volume and quality of outcomes improves. In recognition of this, some disruptors offer outcome-based pricing. They charge for resolved service cases, successful placements, or other results. In some cases, the companies effectively assume responsibility from their customers for delivering results.

Disruptors don’t rely on general AI capabilities alone to build a durable “moat,” a long-term, sustainable competitive advantage. They convert that capability into domain-specific execution systems that combine industry context, operating logic, and real-world judgment so customers can delegate tasks to the systems with confidence. Then they use that domain specificity and expertise to differentiate themselves. Some of the disruptor companies that illustrate this are Sierra, Nimble, and Basis.

Sierra
Sierra’s conversational AI platform shifts customer service from assistance to resolution. Previous AI chatbots reduced customer service response times but left most issues for people to resolve. Sierra’s agents handle open-ended conversations, navigate ambiguity, and solve complex problems without human intervention; pricing is based on successful outcomes. The company reports a 70% resolution rate and 4.5 out of 5 customer satisfaction score. As of early 2026, Sierra had $150 million in annual recurring revenue and a valuation of more than $15 billion.
Nimble
The company’s AI robotics and fulfillment systems bring autonomous execution to warehouses. Previous warehouse robotics automated specific tasks that people still coordinated. Nimble runs fulfillment as an end-to-end managed service, combining AI with general-purpose mobile manipulators for picking, packing, sorting, and storage. Since 2024, Nimble has signed FedEx as a strategic partner, and has seen its valuation pass $1 billion.
Basis
Basis makes autonomous AI for the accounting field, where approximately 75% of US CPAs are projected to reach retirement age in the next 15 years. Accounting firms have generally resisted automating because so much of their work depends on human judgment: interpreting messy inputs, reconciling inconsistencies, and making defensible decisions under ambiguous circumstances. Basis’s autonomous agents handle variabilities in a variety of end-to-end processes, including completing limited liability corporation (Form 1065) tax returns. The company has reportedly signed roughly 30% of the top 25 US accounting firms as customers and in early 2026 raised $100 million in a Series B financing round.

Factor 2: Re-architecting Around System Bottlenecks

Disruptors identify critical limitations and redesign entirely new systems that circumvent them.

Previous eras of computing innovation scaled when governing restrictions were removed. The cheaper, more durable transistors that replaced vacuum tubes miniaturized electronics, paving the way for the digital age. Cloud computing removed the need to own hardware in order to build and deploy software.

Modern disruptors remove bottlenecks created by insufficient computing power, memory, or energy, or by fragmented information trapped inside corporate software and systems that can’t communicate with each other, which keeps companies from acting on data they already own. Disruptors aren’t building cars that go faster. They’re building the equivalent of an entirely new transportation system. By implementing changes that lead to significant reductions in cost, latency, and decision-making speed, they aren’t just winning market share in existing categories, they are creating new ones, as exemplified by Lightmatter in the computer chip sector. (See Exhibit 4.)

Disruptors Don't Just Attack Bottlenecks, They Redefine What's Feasible

These companies address areas where constraints are architectural and shared across industries. In addition to Lightmatter, some of these disruptors include d-Matrix, Glean, and QuEra.

Lightmatter
The company’s technology transforms how data moves in next-generation AI infrastructure. As large language model (LLM) and cluster sizes grow, moving data between chips over electric links has become a core constraint. Lightmatter’s products transfer data with light by replacing electrical links with photonic interconnects, which increases bandwidth and energy efficiency while unlocking the most advanced AI computing workloads. Lightmatter’s valuation has nearly quadrupled since 2023, to $4.4 billion, following its Series D funding round in October 2024. Partnerships with Amkor, ASE, Cadence, GlobalFoundries, GUC, Qualcomm, and Synopsys point to mass production and deployment.
d-Matrix
Traditional graphics processing unit (GPU) inference moves data between processor and memory continually, a penalty that compounds at data center scale. d-Matrix removes the penalty by repositioning data processing inside memory. The company claims its technology makes performance up to 10 times faster than other GPU alternatives, and up to five times more energy efficient, at about a third of the cost. The company has attracted backing from Microsoft, Playground, and QIA, which helped it reach a valuation of $2 billion as of late 2025. It has also partnered with Supermicro and acquired GigaIO’s data center business, signaling that its technology is moving from proof of concept to production integration.
Glean
Some bottlenecks are software-related, caused by knowledge retrieval, context, and action, not storage. Glean’s AI hardware addresses bottlenecks created by enterprise knowledge spread across multiple disconnected SaaS tools. Glean adds a permission-aware intelligence layer over dozens of systems. The company is expanding from search into context-aware agentic workflows, and unlike incumbents that are limited to their own ecosystems, connects across multiple workflow platforms such as Salesforce and Jira. Glean’s annual recurring revenue doubled in nine months, reaching $250 million in late 2025; it’s currently valued at more than $7 billion.
QuEra Computing
Because of the way that classical computers process information, they struggle with complex optimization, molecular simulation, and certain types of cryptography algorithms. QuEra’s neutral-atom quantum computers overcome these issues, allowing them to augment classical and AI systems. QuEra’s next-generation computers target more than 100 logical (error-corrected) qubits and more than 10,000 physical qubits, capabilities that are expected to help solve materials science, drug discovery, and other classically intractable problems. In 2025, QuEra raised $230 million from investors including Google, SoftBank Vision Fund, Nvidia’s NVentures, and Valor Equity Partners, and was selected for DARPA’s Quantum Benchmarking Initiative.

Factor 3: Embedding Unstructured Data into Customer Operations

Disruptors transform underused data into intelligence for day-to-day workflows.

In earlier tech eras, data was structured in ways that were relatively simple to aggregate and monetize. Nielsen turned TV viewership into commercial commodity. Bloomberg converted fragmented financial data into market intelligence.

In the past quarter century, people have generated massive amounts of data that is unstructured, from video, audio, wearables, internet-of-things devices, and other digital sources. Because unstructured data is so complex, it hasn’t been as easy to interpret at scale, which has limited how financially feasible it’s been to aggregate.

AI changes that. AI can interpret previously unmeasurable signals, extracting meaning from video, speech, physical interactions, and tacit expertise—and doing it at scale. Merely providing access to historically unattainable data is not enough of a competitive advantage, though. Disruptors turn unstructured data into intelligence and embed it into customer workflows in ways that, combined with usage, become difficult to replace, as the example of ElevenLab’s voice AI illustrates. (See Exhibit 5.)

Disruptors Transform Underused, Unstructured Data and Add It to Workflows

Emerging AI technology leaders build interpretation layers that sit across industries and embed them directly into workflows. In addition to ElevenLabs, other disruptors capitalizing on this ability include Twelve Labs, Carbon Robotics, and World Labs.

ElevenLabs
ElevenLabs’ AI voice models and enterprise platform help businesses transform how they communicate with customers. The company’s platform powers enterprise-wide voice interactions, including AI agents for sales, support, and business operations, and creative tools for marketing and media. Deutsche Telekom uses ElevenLabs-based conversational agents for customer support, including AI agents that customers can summon for assistance or real-time translation during a call. Nvidia uses ElevenLabs’ voice and dubbing tools to produce multilingual content. By April 2026, such partnerships had helped ElevenLabs’ annual recurring revenue reach $500 million and seen its valuation grow to $11B.
TwelveLabs
TwelveLabs delivers video AI solutions that unlock the potential of enterprises’ video archives. The company overcomes the limitations of manual tagging and inadequate computer vision techniques through multimodal foundation models that bring human-like understanding to videos, allowing for precise semantic search, summarization, analysis, and question and answer through an easy-to-integrate application programming interface. As a result, enterprises can search and monetize video libraries, extract insights, and repurpose content at scale. TwelveLabs has raised more than $100 million from Nvidia, NEA, Radical Ventures, Index Ventures, WndrCo, and others.
Carbon Robotics
In agriculture, getting rid of weeds once required manual scouting and broad herbicide use, which led to crop damage. Carbon Robotics’ AI-powered LaserWeeder machine distinguishes weeds from crops with sub-millimeter accuracy, then eliminates them with precision lasers in real time, reshaping the weed-control workflow. The company claims to have helped leading agricultural producers eliminate more than 50 billion weeds across more than 100 types of crops, cutting weed management costs by up to 80% and increasing yield. Carbon Robotics has raised $185 million as of early 2026, including from Nvidia NVentures, and was recognized as a 2025 CNBC Disruptor 50.
World Labs
Cameras and sensors have long captured images of physical environments, but not in a format readily reusable by downstream systems. World Labs’ spatial intelligence technology is capable of creating foundational world models that can perceive, generate, reason, and interact with the 3D world, allowing them to be used in robotics, augmented and virtual reality, and design workflows. The company’s World API, introduced in January, makes it possible to create navigable spatial environments directly from text, images, panoramas, multi-view inputs, and video. World Labs recently raised $1 billion in investments from AMD, Autodesk, Emerson Collective, Fidelity Management & Research Co., Nvidia, and Sea, among others.

How to Capitalize on AI Disruptors

As the market for physical and software AI applications expands, it’s creating different opportunities for stakeholders in and outside of the tech industry.

For emerging disruptors.

Disruptors’ successes to date are proof that AI-based technologies and workflows are taking hold across a variety of industries. To compete, determine if your offerings go deep enough in a specific domain or are embedded far enough into specific workflows that they couldn’t easily be replaced by general-purpose alternatives. Know what small wins you need to accumulate that would produce momentum over time, including aligning product engineering, go-to-market, customer success, and value realization. Remove roadblocks that could keep enterprise customers from buying, including their expectations and requirements for reliability, quality, and compliance. If you’re considering partnering with existing companies that sell to enterprise customers, understand the ecosystems they operate in and take steps to build relationships with them.

For incumbent tech companies.

The threat that disruptors pose isn’t just from the novelty or superiority of their products or business models. Disruptors are designing new ways of operating and getting things done, which could render existing systems and workflows outdated or irrelevant. To remain competitive in an era of hypergrowth, update your usual product development cadence. Launch fast-moving internal “skunkworks” initiatives with the goal of accelerating innovation in specific target areas. It’s better to disrupt yourself than be disrupted by emerging competitors.

For enterprises.

For companies adopting AI, disruptors represent ways of working that were not possible before. If you’re considering using a disruptor, engage with them initially to understand what their solutions are and the value those apps, tools, or services could create for your organization. Do a small, proof-of-concept project to understand what you’d need to adopt and integrate it into your workflow. If all goes well, move quickly to full-scale deployment so you start to realize measurable value as soon as possible and are not spending time on POCs unnecessarily. If after deployment your operational performance metrics are not leading the industry, it’s a sign that you haven’t taken AI-enabled disruptive solutions far enough.


Disruptors signal where value creation is heading. Players defining the next phase of the AI era are building it now, before the window of opportunity closes, and others would be wise to follow their lead.