Partner & Director
Amsterdam
Maikel Wilms has been with The Boston Consulting Group since 1998. He is a core member of the Technology, Media & Telecommunications practice.
Maikel has worked extensively with leading telcos for more than 15 years on multiple projects, with a focus on network strategy and roll-out and on B2B commercial strategies. These projects include technology selection for a fixed broadband roll-out, growing ICT businesses, 4G roll-out strategies, and B2B channel optimization.
Maikel has coauthored many BCG publications on telcos and their role in the digital economy.
B2B Telcos are facing strong headwinds to drive growth and differentiation in an increasingly commoditized and competitive market. Several trends represent both threat and opportunity for Telcos to grow in B2B: Changing customer needs, fast evolving technologies, new types of competitors, internal road blockers. Furthermore, entrenched complexity in products, systems and processes need to evolve to radical simplification, shifting to adjacent and new revenue streams and investing in Digitization. The opportunities for growth are strong for Telcos willing to embrace disruption and invest in new technology.