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Rashi Agarwal leads Boston Consulting Group's work in digital support functions for the North America region. She has worked extensively with companies on strategy, operating model redesign, shared service setup and optimization, and large-scale back-office transformation initiatives. 

Rashi’s recent work has focused on digitizing companies’ operating models using robotics and artificial intelligence. She has worked with clients across sectors including automotive, biopharmaceuticals, consumer, financial institutions, health care, and insurance. 

Prior to joining BCG, Rashi worked at American Express in finance and business transformation in various capacities and positions. She also spent time as a data engineer and software developer at Tech Mahindra before working at American Express.

Areas of Expertise

  • Organizational restructuring
  • Digital operational model design and transformation
  • Support function optimization
  • Shared services - setup and optimization
  • Cost transformation
  • Operational strategy

Education

  • MBA, India Institute of Management, Bangalore
  • BE, University of Pune
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