Putting the Customer at the Center Can Turbocharge the Energy Transition
Customer Centric Energy Transitions Can Move Two to Five Times Faster than Supply-Led TransitionsCustomer Centric Transitions Can Have a Rapid Impact in Three Sectors: Residential and Commercial Buildings, Transportation, and IndustryThe Opportunity Within These Sectors Covers 60% of Global Energy Demand and a Third of Greenhouse Gas EmissionsBOSTON—Low-carbon technologies currently deliver 42%, or 32 exajoules, more primary energy than in 2015, the year of the Paris Agreement, largely driven by supply-side forces. However, hydrocarbon demand also grew by 31 exajoules during the period. Addressing the demand as well as the supply side of the equation by placing the customer at the center of new sustainable energy offerings, could significantly accelerate the transition. Customer centric energy transitions can move two to five times faster than supply-led transitions, and have more staying power. These are among the findings of a new Boston Consulting Group (BCG) study, Turbocharging the Energy Transition by Boosting Customer Demand: Shifting from Should to Want, released today.