Chao Jung Chen

Chaojung Chen joined Boston Consulting Group in 2006. In addition to her time in Tokyo, she worked in the firm’s Prague office for a year. Chaojung is a core member of the firm’s Financial Services, Insurance, Corporate Finance & Strategy, Marketing, Sales & Pricing, and Operations practice areas.

Chaojung works primarily with leading companies in the financial services and insurance industries. Within those industries, she has worked on many cases involving cross-functional transformation, digital transformation, new business development, M&A and alliance, and global strategy formulation and implementation.

AREAS OF EXPERTISE

Financial services and insurance
Transformation
Digital transformation
New business strategy
M&A and alliance
Globalization

EDUCATION

PhD, Industrial Management, Tokyo Institute of Technology
BA, Mathematics and English, National Taiwan Normal University

Publications and Videos

Bank Management in the Digital Revolution Era (Digital Kakumei Jidai ni okeru Ginko Keiei), book, Kinyu Zaisei Jijyo, 2019 (in Japanese only)
Management issues for 2020 decoded by BCG (BCG ga Yomu Keiei no Ronten 2020), book, Nikkei Publishing, 2019 (in Japanese only)
Global Retail Banking 2019: The Race for Relevance and Scale, BCG report, October 2019
Insurance Company Management in the Digital Revolution Era (Digital Kakumei Jidai ni okeru Hokengaisha Keiei), book, Kinyu Zaisei Jijyo, 2018 (in Japanese only)

Deep Expertise, Broad Experience