AI is set to shift merchandising from a series of siloed processes to a more integrated system. Retailers need to prepare.
Education
- MBA, Harvard Business School
- BComm, first class honors, Queen's University, Kingston, Ontario
Charlotte MacDonald is a core member of Boston Consulting Group's People & Organization practice and the lead for people and organization in retail for North America. She has significant experience in retail and consumer goods operating models.
Since joining the firm in 2013, Charlotte has focused on supporting clients through large organizational transformations, post-merger integrations, and broader strategic transformations.
