Pieter van den Berg is a core member of Boston Consulting Group’s Financial Institutions practice, and leads BCG's Corporate Banking segment in North America, including business banking, commercial lending, and treasury management. He oversees BCG's performance benchmarking in this segment, as well as BCG’s treasury management sales benchmarking. 

Since joining BCG in 2001, Pieter has led numerous engagements focused on growth strategy, coverage models, pricing and sales force effectiveness, corporate development, and cost reduction. He has extensive experience in segmentation and targeting, and implementing analytical tools to improve the relationship manager's effectiveness, for example, whether to optimize pricing or drive share of wallet.

In addition to his client engagements, Pieter has written numerous publications for BCG on the changing corporate banking landscape.

AREAS OF EXPERTISE

EDUCATION

  • MBA, Kellogg School of Management, Northwestern University
  • Law degree, University of Groningen

Publications and Videos

From Relationship Manager to Client Whisperer in Commercial Banking - rectangle

From Relationship Manager to Client Whisperer in Commercial Banking

The role of the relationship manager is changing. RMs are harnessing the power of data and advanced analytics to attract more new business and deliver more value to clients.
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The New Reality for Wholesale Banks

Given the profound changes sweeping the industry landscape, it’s time for banks to reinvent themselves.
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Corporate Treasury Insights 2018

When it comes to meeting treasurers' fast-changing needs, trust is paramount–and banks already provide it.
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Global Corporate Banking 2018: Unlocking Success Through Digital

Digital disruption has come to corporate banking with a vengeance. Banks need to develop a vision of how the industry will evolve, formulate a comprehensive strategy, and plot their digital initiatives.
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Getting Big in Small Business Banking

Banks often regard small businesses as high risk and costly to serve. But incumbents that are looking to boost performance and remain competitive should think again.
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Global Corporate Banking 2016: The Next-Generation Corporate Bank

Though top banks are achieving profitable growth, they are also facing profound digital disruption—and most are not ready for it. Institutions must digitize swiftly and aggressively.
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Retail Payments: Mapping Your Digital Destiny

Although the digital crescendo in payments is under way, few clear leaders have emerged—and incumbents still have a good chance to become principals in the orchestra.
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Wholesale Transaction Banking: Leveraging “Fin” and “Tech”

Banks that act decisively are in a prime position to be a core partner in corporate treasurers’ digital transformations.
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Global Payments 2016: Competing in Open Seas

BCG’s 14th annual study of the payments business explores shifting industry dynamics and the steps that diverse types of institutions must take to succeed.
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Fintechs May Be Corporate Banks’ Best “Frenemies”

Corporate banks that engage with fintechs as allies, rather than as a direct threat, can fast-track their innovation processes and create a superior client experience.
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Corporate Treasury Insights 2016: It’s All About Security and Client Experience

Treasurers expect banks to get out of a product mind-set and put the customer experience first by centralizing, streamlining, and integrating high-quality solutions end to end with treasurer needs in mind.
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Digital in Corporate Banking Reaches the Tipping Point: Is Everyone Ready?

Business clients expect corporate banks to deliver higher levels of digitization and will pay to switch to banks capable of providing a superior digital experience.
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