The role of the relationship manager is changing. RMs are harnessing the power of data and advanced analytics to attract more new business and deliver more value to clients.
Education
- MBA, Kellogg School of Management, Northwestern University
- Law degree, University of Groningen
Pieter van den Berg is a core member of Boston Consulting Group’s Financial Institutions practice, and leads BCG's Corporate Banking segment in North America, including business banking, commercial lending, and treasury management. He oversees BCG's performance benchmarking in this segment, as well as BCG’s treasury management sales benchmarking.
Since joining BCG in 2001, Pieter has led numerous engagements focused on growth strategy, coverage models, pricing and sales force effectiveness, corporate development, and cost reduction. He has extensive experience in segmentation and targeting, and implementing analytical tools to improve the relationship manager's effectiveness, for example, whether to optimize pricing or drive share of wallet.
In addition to his client engagements, Pieter has written numerous publications for BCG on the changing corporate banking landscape.
