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Digital Transformation

By blending human and technical capabilities, companies can kick their digital transformation into gear—and keep the momentum going.

Digital transformation isn’t a new imperative for business leaders, yet in many cases, companies have a long way to go. Many companies have yet to apply digital technologies and ways of working at scale. Or to create a culture that embraces change, experimentation, and continual learning and improvement. Still other companies are planning end-to-end transformations but have yet to move beyond the drawing board.

So how can companies drive their digital transformation? The answer lies in creating a vision for the future and steadily building the capabilities—technological and human—that let you achieve it.


In this video series, BCG experts explain the six factors that can flip the odds of success in a digital transformation—and they show how your organization can address those factors effectively.


BCG’s Approach to Driving a Digital Transformation

Only about 30% of companies navigate a digital transformation successfully. Navigating it in the midst of uncertainty—the new reality—is especially difficult as new behaviors and expectations evolve at warp speed. Our approach is focused on building companies of the future that blend digital and human capabilities, applying them to all aspects of their business.

Transformations succeed when they are incremental, cost-effective, and sustainable. That means focusing on outcomes: new products, improved processes, and other use cases that let you build capabilities, business value, and buy-in for the transformation.

We start by assessing where a company stands—and where it wants to go. We look at its people, technology, and data. At its culture, leadership, and governance. And at industry trends and disruptions. We help companies tie their digital transformation strategy to business outcomes and goals. In fact, according to Forrester Research’s Q4 2020 Wave report on digital business transformation services, BCG has a sharp focus on identifying and delivering measurable business outcomes.

Client Success in Digital Transformation Consulting

Reimagining IT to Rev Up Digital Transformation

In the face of massive industry changes, Nissan has transformed its IT function, becoming “Nissan Digital.” In this interview, Tony Thomas, the automaker’s CIO, describes how Nissan scaled its digital capabilities throughout the business, reshaped its application portfolio, and upskilled its IT team.

Sustaining Innovation in Animal Health: Zoetis's Digital Transformation

BCG supported Zoetis in implementing its data and digital platform across the continuum of care, a key enabler in the company’s data and analytics strategy.

Meet BCG’s Digital Transformation Consultants

Explore Our Insights on Digital Transformation Strategy


Serving the Digitally Savvy Consumer

Kevin Solchenberger, a managing director at BCG, discusses digital transformation in the consumer and travel industry and why he thinks 2024 will be the year of “big bets” for GenAI.


Platforms! Why Now?

Rather than attempting once again to optimize the matrix, companies are looking for new organizational solutions.


Any Company Can Become a Resilient Data Champion

Data champions have outperformed laggard peers across major indicators such as revenue growth, sustainability, lead times, and employee attrition—a performance gap that is expected to widen.

Tech + Us: Monthly insights for harnessing the full potential of AI and tech.