Kathleen Polsinello leads Boston Consulting Group’s Toronto office and is a core member of the firm’s Consumer practice area.

Since joining BCG in 2006, Kathleen has worked with a wide range of clients in Canada, the UK, and the US. She has extensive experience leading retail leadership teams through large-scale business transformations. She has worked on strategies in growth, customer segmentation, format design, pricing and promotions, organization, and target operating model. Kathleen currently sits on the North American Consumer leadership team and the Global Retail leadership team.

Kathleen has taken on several firm leadership roles focused on people and career development. Prior to leading the Toronto office, she led BCG Canada’s Consumer practice and Women@BCG initiative. She has published and spoken extensively on consumer sentiment and its implications on buying behavior, as well as on diversity, equity, and inclusion (DE&I) topics focused on the advancement of women in the corporate world.

Outside of BCG, Kathleen sits on the board of the Whitney Child Centre in Toronto and the board of Entreprises Norman Hebert Inc. in Montreal.

AREAS OF EXPERTISE

  • Leads BCG in Toronto
  • Retail and consumer
  • Large scale transformation
  • Diversity and inclusion

EDUCATION

  • MBA, Dean’s Award, Harvard University
  • BA, commerce, with honors, Queen's University

HONORS AND AWARDS

  • Board member, Whitney Child Centre
  • Board member, Entreprises Norman Hebert, Inc.
Deep Expertise, Broad Experience