IBM's Chairman and CEO Arvind Krishna and Senior Vice President of Transformation and Operations Joanne Wright, along with BCG's Vikas Taneja, explain how.
Our Approach to Cost Management Strategy
BCG takes a customized, industry-specific approach to cost transformation. Our cost advantage experts look across the organization, evaluating how companies can reduce or eliminate costs and reinvest savings for long-term growth. We use artificial intelligence as a force multiplier to reduce costs by automating processes, increasing transparency, and accelerating workflows. Our AI-powered cost optimization solutions scale transformation and track value in real time—shortening execution timelines by up to 18 months.
How We Help Clients with Cost Management
Understand AI in Cost Management
- 10-20-70. Technology, data, and behavioral change work together to unlock value at scale with BCG’s 10-20-70 approach: 10% of the project is algorithms, 20% is technology and data, and 70% is focused on people, processes, and behavior, to amplify impact and sustain cost advantage.
- Deploy–Reshape–Invent. AI impact builds in stages. Deploying off-the-shelf AI solutions leads to immediate productivity gains. Reshaping complex, high-cost core functions boosts structural efficiency by 30% to 50%. And reinventing business models delivers the most transformative results and long-term differentiation.
Create Leaner, Faster, Stronger Companies
- Leaner. We help leaders do more with less. Applying decades of expertise, we identify where and how to reduce costs, convert fixed costs to variable costs, and improve efficiency.AI amplifies our ability to pinpoint opportunity and prioritize initiatives based on ROI, ensuring maximum value capture and sustained impact, underpinned by our industry-leading change management approach.
- Faster. Our battle-tested cost strategy accelerates speed-to-value by establishing empowered, proactive program leadership that drives a consistent operational tempo across an enterprise. Bureaucratic roadblocks are replaced with rigorous governance and accountability, facilitating timely and thorough execution to accelerate cost reduction. AI enhances visibility and decision cycles, helping organizations move with precision while maintaining accountability.
- Stronger. Sustainable cost advantage comes from embedding change, not just installing tools. Most of the value in AI-enabled cost transformation depends on adoption, redesigned processes, and new ways of working. We help organizations translate technology into everyday behavior so efficiency gains take root, capabilities compound, and performance strengthens over time.
Apply the Full Range of Capabilities
- AI. We help clients harness the power of traditional and generative AI to capitalize on near-term cost optimization opportunities while accelerating productivity across functions. Our powerful tool stack combines proven diagnostic tools with advanced AI solutions that deliver rapid, measurable results.
- Operational Excellence. Transforming the value chain enhances service and quality, reduces costs, and mitigates risks—amplifying efficiency.
- Organization Design. A cost advantage program succeeds when structure, roles, and incentives align to sustain impact.
- Pricing and Revenue Management. By optimizing marketing investment and establishing disciplined pricing strategy, we help companies amplify bottom-line impact.
- Technology Cost Optimization. We transform IT into a cost-efficient, strategic partner, accelerating digital capability and simplification.
- Zero-Based Budgeting. More than deploying one-time cost-reduction strategies, our approach to zero-based budgeting uses facts to decide how to liberate resources and make smart choices about where to allocate them. This approach is rooted in a culture of cost consciousness.
Deliver Value Rapidly
- Provide a roadmap for taking out costs (4–6 weeks). We size cost-reduction opportunities that align with our clients’ overarching strategic goals and establish initiatives to realize value.
- Capture near-term wins and design long-term initiatives (12–18 weeks). We help our clients realize real value quickly and lay the groundwork for longer-term cost-transformation initiatives. AI accelerates diagnostics and execution, acting as a force multiplier grounded in disciplined change management.
- Implement longer-term wins (6–12 months). To promote sustained value, we launch cost-transformation initiatives tied to long-term strategic goals and establish processes to ensure continuous cost management.
Our Clients’ Success in Cost Management
IBM's Chairman and CEO Arvind Krishna and Senior Vice President of Transformation and Operations Joanne Wright, along with BCG's Vikas Taneja, explain how.
Our AI-Enabled Cost-Management Solutions
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CEO Data Point Interactive