Jeanne Kwong Bickford

Jeanne Kwong Bickford is a core member of the Risk & Compliance, Financial Institutions, and People & Organization practices at Boston Consulting Group. Since joining BCG in 2001, she has worked with clients on enhancing their organizational capabilities to navigate strategic uncertainty and risks.

Jeanne has demonstrated expertise managing complex regulatory environments and compliance crises for corporate clients, with a focus on strengthening enterprise risk management, operational risk management, regulatory compliance, financial crimes compliance, and responsible AI/AI risk management.

Often engaged in large-scale transformations to build more resilient operating models to detect, prevent, and mitigate strategic risks, Jeanne designs and executes complex change programs and reorganizations for clients. She co-founded BCG's Change Enablement Center, focusing on rigorous portfolio and program management for large-scale transformation and change efforts.

Jeanne has served as the managing partner for New York, one of the largest BCG offices. Prior to her office leadership role, she led the Risk & Compliance team in North America. She founded and led BCG’s Asian Diversity Network, whose mission is to help staff of East and South Asian descent be successful at all levels of the organization, and was a member of BCG’s North American Diversity & Inclusion Council.

Prior to joining the firm, Jeanne was a senior analyst at Cornerstone Research, an economic and financial consulting firm specializing in business litigation.