Managing Director & Senior Partner
Tijsbert Creemers-Chaturvedi is a core member of the Financial Institutions and the Insurance practices at Boston Consulting Group.
Prior to transferring to the Johannesburg office, Tijsbert spent 15 years at the Amsterdam and Mumbai offices. Tijsbert’s work focuses on clients in the financial services sector. His recent client engagements for BCG have included developing and implementing various bank-wide strategy programs; developing, operationalizing, and rolling out digital transformations for banks and insurers; and developing the run-off strategy for the life books of various insurers.
Before joining the firm, Tijsbert worked in the semiconductors, research, and components divisions at Philips Electronics. He is fluent in Dutch, English, German, and French and also has a basic knowledge of Hindi.
Retail banking in South Africa is evolving and becoming increasingly competitive as digital players disrupt the value chain with new technologies.
BCG’s 20th annual study of the global payments industry examines how all participants in the payments ecosystem—including acquirers, issuers, networks, wholesale transaction banks, and fintechs—can raise their game by pursuing new strategies for growth.
The future of retail banking is now. COVID-19 accelerated the adoption of digital channels by consumers. Incumbents and challengers need to respond to the changing demands and expectations of consumers to win in the future.
Innovation is opening significant opportunities, but emboldened competitors are tightening the time frame for pursuing them.
By embracing mobile payments and related services, African banks can build their competitive advantage and take a leadership role in revitalizing their economies.