Most Recent Insights

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Article
October 21, 2025
Explore how closing Europe’s infrastructure gap can unlock trillions in growth, boost resilience, and support climate goals by 2040.
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Article
October 21, 2025
BCG’s Australian Value Creators report looks at Australia’s value-leading companies over the past 20 years, the macroeconomic context for their performance and the lessons we can take from them.
The Climate Transition Is Redefining Work. Do You Have the Right Talent Strategy? | Hero
Article
October 21, 2025
Sustainability demands are rising even as ESG investment slows. Organizations should ready their workforce, not just “green hires,” to adapt skills quickly.
Creating Happier Customers: The Vision of Deep Customer Engagement AI
Video
October 17, 2025
Creating Happier Customers: The Vision of Deep Customer Engagement AI
Customers value convenience and great service. It’s why Alfonso Abella and his team created Deep Customer Engagement AI by BCG X. Not only does it create happier, more engaged customers, it also increases the lifetime value of those customers by up to 40%. In this short video, Alfonso Abella explains how an AI-driven transformation meets the needs of both customers and the companies trying to help them
How GenAI Transformed PHOENIX group Operations
Video
October 15, 2025
How GenAI Transformed PHOENIX group Operations
Discover how PHOENIX is using AI to streamline supply chains, cut costs, and free employees to focus where human judgment matters most.
Wholesale Inventory Cockpit: Real-Time Forecasting in Action
Video
October 15, 2025
Wholesale Inventory Cockpit: Real-Time Forecasting in Action
Learn how PHOENIX group's AI-powered Inventory Cockpit is unlocking working capital savings and boosting supply chain resilience across Europe.
Introducing the AI VoiceBot and ChatBot
Video
October 15, 2025
Introducing the AI VoiceBot and ChatBot
See how AI is reshaping customer service at PHOENIX group—resolving queries instantly, improving collaboration, and elevating the human role.
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Article
October 15, 2025
Once spectacular, recent medtech sector TSR performance has flagged. But leading companies are racing ahead by tweaking specific innovation platforms, practices, and enablers.
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