Governments deliver essential services that enable and better the lives of citizens. So they can learn a great deal from the private sector about better servicing customers—specifically the imperative to innovate to gain efficiencies and effectiveness, explains BCG’s Vincent Chin, the global leader of BCG’s Public Sector Practice.

Vincent Chin is a member of Boston Consulting Group’s Center for Digital Government. He leads BCG's Public Sector practice globally. Armed with a computer science degree and an advanced business degree, Vincent began his career at two global companies at the forefront of the airlines and technology industries. At BCG, Vincent helps clients in both the public and private sectors to sharpen and sustain their competitive edge. 

In the public sector, Vincent has led numerous assignments, particularly in the economic and social development of countries, including work with their sovereign wealth funds. Vincent helps clients enact nationwide transformation programs that deliver greater wealth and well-being to their citizens. 

In the private sector, Vincent specializes in large-scale transformation and business model innovation. He has helped design and build breakthrough joint ventures, new low-cost models, and digital businesses. 

Previously, Vincent led BCG's business in Southeast Asia. He currently sits on several not-for-profit boards across the ASEAN region.

AREAS OF EXPERTISE

EDUCATION

  • MBA, University of Edinburgh
  • BA, National University of Singapore

HONORS AND AWARDS

  • ASEAN Scholarship, awarded by the Singapore government

Publications and Videos

Governments Should Think Big, Act Fast, and Start Small to Solve Tough Problems - Rectangle

Governments Should Think Big, Act Fast, and Start Small to Solve Tough Problems

When addressing critical issues such as nutrition access, clean water, and the digital divide, multilateral solutions aren’t the only answer.
How Nations Can Cultivate Beyond-Great Companies

How Nations Can Cultivate Beyond-Great Companies

By attracting leading-edge organizations and helping them grow, governments can develop economies that thrive in an era of geopolitical, technological, and social change.
What Governments Can Do to Curb Inequality

What Governments Can Do to Curb Inequality

Inequality is a complex challenge. To tackle it, governments should not only provide safety nets for citizens but also create trampolines that help them advance.
covid-19-high-wire-act-continues-but-so-does-opportunity.jpg

The COVID-19 High-wire Act Continues, But So Too Does Opportunity

The coronavirus pandemic has shaken the foundations of our connected modern world, yet like any period of disruption, it has delivered an equally potent catalyst for innovation that promises a welcome glimmer of hope for the world that might follow. Many nations are now charging forward with vaccination programs, preparing for the endemic phase. While we’re not out of the woods yet, there are opportunities—and if these can be institutionalized, countries will become resilient in the face of new pandemics. The paper provides steps on how this can be achieved and measures that are needed.
Economic Resilience Is Built on Societal Well-Being |Sustainable Economic Development Assessment 2020

Economic Resilience Is Built on Societal Well-Being

Governments need to look beyond traditional economic metrics like GDP to foster sustainable development and prepare for future crises. They can start by focusing on three priorities.
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Recasting Government in the Wake of COVID-19

Four organizational imperatives will help governments meet constituents’ evolving needs.
When Supporting Companies, Governments Should Think Like Investors

When Backing Companies, Governments Should Think Like Investors

Nations that decide to help local businesses need a well-executed plan that is part of a broader economic development approach.
A High-Return Strategy for a Safer Reopening - Rectangle

A High-Return Strategy for a Safer Reopening

Protecting the vulnerable would provide societies with a path to contain the virus, reopen most businesses, and return to schools without reverting to lockdowns.
It’s Not Too Late to Crush and Contain the Coronavirus - Rectangle

It’s Not Too Late to Crush and Contain the Coronavirus

There is a proven strategy for winning the fight. To deploy it effectively, governments must address four critical imperatives.
Policies We Need to Protect the Vulnerable—Right Now - Rectangle

The Policies We Need to Protect the Vulnerable—Right Now

Keeping the vulnerable out of the hospital radically reduces the health care burden and dramatically raises economic options.
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Protect the Vulnerable—Protect Us All

Reducing exposure among those who are vulnerable to adverse health outcomes will benefit the healthy, the economically vulnerable, and society overall.
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Start Reimagining Government Now

COVID-19 has massive implications for governments, including increased demand for public services and the need to improve resilience. To adapt, leaders must rethink governments’ roles and processes.
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