Our Latest Thinking on Travel and Tourism

The travel and tourism industry is undergoing unprecedented changes. Globalization, deregulation, consolidation, and the rapid growth of e-commerce are opening new opportunities—even as they place additional demands on operational performance and profitability. The winning airlines, lodging companies, and travel distributors will be those that can transform their organizations, enhance global brands, and add game-changing digital capabilities to strengthen the loyalty of today's highly mobile and technologically savvy consumers.

Featured Insights

The Airline Industry

BCG’s Travel Recovery Insights Portal

Leaders in the travel ecosystem must decipher how quickly demand for air travel and hotel stays are returning. BCG’s travel portal gathers the information required to make well-informed decisions that support air travel employees, customers, and shareholders.

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Innovation in the Travel Industry

The Consumer Sentiment Series Rectangle

The Consumer Sentiment Series

The late summer rise of the Delta variant in the US has reduced optimism, but participation in various activities has actually increased since May.

Leading in the New Reality | LiNR | Promo | Rectangle

Leading in the New Reality

What will the world look like after the pandemic? The answer is, in part, up to leaders in business and government around the world. They can shape our new reality.

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Travel and Tourism