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Key Insights for Retailers

Explore BCG's latest thought leadership for the retail industry to gain key insights on digital, global retail operations, and how to create value and spur growth through a successful transformation. Learn what's driving the retail industry today to plan your company's future.


Featured Insights

Advanced Analytics, AI, and Digital

The Future of Retail

The New Face of Retail

BCG's Brad Loftus dispels some myths about consumer behavior and the role of technology in retail.

See New Retail in Action

See New Retail in Action

BCG’s Peter Burggraaff reflects on his time in East Asia immersed in the ecosystem of online and offline shopping experiences.

Chinese Consumers and the Digital Economy

China represents one of the biggest retail opportunities in the world. To seize it, companies must understand the digital and economic trends that are driving Chinese consumers.

Fashion and Luxury

Dressed for Digital

While many fashion brands talk the talk when it comes to digital marketing, few truly walk the walk. But companies have a lot to gain by taking digital capabilities from basic to state of the art, including an average 15% increase in revenues.

The World of Luxury Shopping Will Soon Look Very Different

Facing a glut of brick-and-mortar stores in many cities, leading brands are easing up on new locations. While still keeping multiple stores in traditional luxury shopping hubs, they may opt to increase e-commerce sales elsewhere.

Digital in the Luxury Goods Market

Digital in the Luxury Goods Market

How Should Brands Maximize the Benefit of Proliferation?

The Importance of a Brand's Authenticity

Transformation, Growth, & Value Creators

Can Traditional Retailers Counter the Online Threat?

Can Traditional Retailers Counter the Online Threat?

Amazon’s purchase of Whole Foods was a shot across the bow. To compete with e-commerce players, established retailers must improve their value proposition, their internal operations, and the customer experience.

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