5G is expected to alter the connectivity landscape with new technological innovations. To unleash this generational change will however require coordinated efforts from the regulatory authorities, operators and enterprises.
Digital Partnerships – Unlocking the $10 Billion Opportunity in Insurance
Partnerships between major digital companies and experienced insurers will drive market transformation, opening up new opportunities worth over USD10 billion in insurance premiums over the coming five to ten years.
Emerging Challengers and Incumbent Operators Battle for Asia Pacific’s Digital Banking Opportunity
The digital banking space in APAC continues to witness growing interest and is home to 20% of the global digital challenger banks. There are five key markets in Southeast Asia, alongside India, which offer potentially fertile ground for growth, framed by positive market moves and encouraging demographics.
A Data Driven Approach to Improve Customer Engagement
Engaging modern customers by effectively utilizing data is a key challenge for marketing and digital leaders today. Organizations can address this by building maturity on Data Led Customer Engagement. BCG, in collaboration with Capillary Technologies, has created a comprehensive Stop Hold Purchase (SHoP) framework and maturity assessment toolkit that was administered to over 100 consumer facing companies. This report highlights the key learnings from the exercise and can be leveraged for building advanced customer engagement capabilities at organizations.