Managing Director & Partner
Karen Lellouche Tordjman is a core member of the Marketing, Sales & Pricing, the Industrial Goods, and the Insurance practices of The Boston Consulting Group. Karen also leads BCG’s Pricing Enablement Center in Paris.
Since joining BCG in 2004, Karen has worked across the spectrum of the automotive sector, implementing major transformation programs and focusing on digital issues. Her recent client work includes developing and supporting the implementation of a digital customer experience program for an OEM. During this case, she helped design a seamless customer journey and CRM program, define a mobile strategy, and execute a new communications strategy.
She has also worked extensively on a large number of marketing, sales, and pricing projects across various industries, with a focus on marketing analytics, digitalization, and multichannel customer experience.
Prior to joining BCG, Karen completed internships as Air Liquide and Credit Agricole.