How to Transform Amid a Crisis
Transformation has never been easy. Amid the pandemic, it’s never been more essential.
At BCG, we’re helping leaders both plan for continued volatility in the near and medium term and imagine what the postpandemic future could look like. While the immediate tasks may be new—containing the spread of the disease, bringing people back to work safely, and reopening economies—the longer-term priorities are not. The difference is that they have become even more urgent. Organizations need to listen to consumers more closely than ever and adapt in real time to their rapidly evolving needs. They must accelerate the spread of digital across their operations and transform for survival and resilience. And, most important, they must articulate a purpose beyond profit in order to help shape a better future for all.
Transformation has never been easy. Amid the pandemic, it’s never been more essential.
There’s still time to capitalize on COVID-19’s once-in-a-lifetime effect on business.
For business and for government, health is the number one priority for leading in the crisis. Finding safe ways to reopen workplaces and restart economies calls for new decision-making and scenario-planning tools.
Restarting Societies and Economies—Safely
In the global battle against the novel coronavirus, the world is at a delicate transition point. The challenge: to open up society and restart the economy—but without sparking a new wave of infections and deaths.
Governments cannot let the most vulnerable be the least protected again. Countries, regions, and states can still get the rollout right through science, hard work, and vigilance.
CEOs should respond proactively, act decisively, and provide a clear agenda. Focusing on five priorities now is key.
Digital transformation isn’t new, but many organizations have been stuck at the pilot stage. Now, as workforces and consumers are pushed online at an unprecedented pace, companies must move faster to figure out the new digital reality—one in which technology and people combine their unique strengths.
With so much at stake, why do so many companies fail?
Leaders should be managing remote working conditions amid the uncertainty of today and prepare for and optimize the hybrid working models of tomorrow.
People support their companies’ efforts to work in new ways, but many feel the transition could happen even faster.
Digital Transformation
Learn how BCG helps clients digitize customer relationships, build digital talent and organizations, harness data and advanced technologies, and digitize their core processes.
In this pandemic year, leaders who embrace bold vision-setting, backstopped by robust analysis, can create a once-in-a-career opportunity to change the trajectory of their organizations.
Because most organizations have already launched short-term measures to respond to COVID-19, the challenge now is to build on that progress. Five leadership traits will be crucial.
In the heat of the pandemic, leaders instinctively made people their priority. As they move forward to transform, how do companies keep employees front and center?
BCG TURN
At BCG, we work with companies across industries, and around the world, to change their trajectory—whatever the starting point—and turn untapped potential into radical performance gains.
In this moment of national reckoning, how can business leaders best show their support and advance racial equity in the workplace? By revitalizing their corporate purpose.
Companies can no longer simply focus on maximizing total shareholder returns. To win, they must hone sustainable business models.
Governments have an unparalleled opportunity to use stimulus programs to drive climate change progress. But their approach must reflect the specifics of their economy and workforce.
BCG’s Latest Book
How to build sustainable business advantage in a world where great is no longer good enough.
Consumer preferences are changing rapidly, outpacing companies’ traditional abilities to track and respond to trends. Data and AI can provide new eyes and ears.
As the market rebounds, brands that have mastered just-in-time personalization and digital relationships—and built emotional connections with customers—will be the clear winners.
Lighthouse by BCG
Lighthouse, BCG’s high-frequency data and analytics platform, allows companies to anticipate meaningful shifts in consumer demand—and pivot quickly.
