Financial Inclusion: From Obligation to Opportunity

The Financial Services Practice in India along with the Confederation of Indian Industries (CII), released a report titled Financial Inclusion—From Obligation to Opportunity which lays out a fifteen-point agenda to move financial inclusion from an obligation into a real opportunity. It provides a detailed view of challenges, issues and economics around this very important topic.The widest pan-India survey covering more than 12,000 respondents, found informal channel to be the key provider to excluded customers. The survey also shows that the current level of financial inclusion at 47% of the total households is an improvement over the statistics of 35%, five years ago.