AI Empowers Employees, Not Just Companies

Writing in Fortune, BCG’s François Candelon, Shervin Khodabandeh, and Rémi Lanne address how businesses can achieve both organizational and individual value with AI. Despite concerns that AI adoption comes at the expense of employees, a joint report from BCG and MIT Sloan Management Review found that 64% of workers say they have personally benefited from their companies’ use of AI. With the technology quickly making its way into the mainstream, Candelon, Khodabandeh, and Lanne explain how AI can facilitate a symbiotic relationship between an organization and its people.

Gulf Business

Telecom Industry’s Value Creation Blueprint for the Future

Writing in Gulf Business, BCG’s Kaustubh Wagle discusses the importance of telecom operating companies (telcos) in securing the Middle East’s digital future. As a fundamental building block of digital communication and interconnection, the telecom industry is uniquely positioned to propel the region’s larger digitization agenda—but only if certain challenges are confronted and mitigated. With massive investment spurring innovation and adaptation in the field, Wagle explains how telcos can create shareholder value while promoting the Middle East’s social, economic, and technological development.


Leaders: You’ve Got to Have Heart

Writing in Forbes, BCG’s Deborah Lovich discusses the characteristics that employees look for in their leaders. A joint survey from BCG and BVA Group assessed the importance of three different types of leadership qualities—“head” qualities like creativity and vision, “hand” qualities like courage and resilience, and “heart” qualities like empathy and recognition. Though “head” and “hand” are integral to a leader’s success, the research indicates that employees are largely looking for “heart.” To ensure employee satisfaction and drive performance, Lovich advises executives to lead with their hearts.

The Jakarta Post

Digital Transformation Powering Up Legacy Firms in Southeast Asia

Writing in The Jakarta Post, BCG’s Davids Tjhin and Tauseef Charanya discuss how legacy companies in Southeast Asia can accelerate digital transformations and build competitive advantage. BCG research shows that the region has already proven to be a leading force in digitalization, with 47% of Southeast Asian companies achieving their digital transformation objectives compared to the global average of 35%. To help firms compete more strategically, Tjhin and Charanya outline the six key building blocks of a successful digital transformation.


How Companies Can Significantly Extend the Reach of Sustainability

Writing in Fortune, BCG’s Kanika Sanghi, Aparna Bharadwaj, and Lauren Taylor discuss how businesses can encourage sustainable choices among consumers. According to a recent BCG survey, up to 80% of consumers say they are concerned about sustainability, but only 1% to 7% are paying a premium for sustainable products and services. In hopes of bridging this gap, Sanghi, Bharadwaj, and Taylor outline strategies that leaders can use to motivate these consumers to embrace sustainability across the board.

Gulf News

With Digital Transformation, Best Not to Overcomplicate Processes

Writing in Gulf News, BCG’s Rami Mourtada explores how governments across the Middle East can best orchestrate digital transformations. In the region’s rapidly developing technology landscape, pressure to digitalize the public sector is building, but Mourtada asserts that several roadblocks are currently delaying these goals. Instead of rushing and overcomplicating the process as a result, he encourages governments to first tackle existing challenges and create a strategic, citizen-centric roadmap toward digital transformation.

Harvard Business Review

Today’s Supply Chain Fluctuations Require Systemic Solutions

Writing in Harvard Business Review, BCG’s George Stalk and Pierre Mercier discuss the bottlenecks and backlogs wreaking havoc on global supply chains. The pandemic caused a surge in demand that overwhelmed suppliers, but even with lockdowns ending and virus fears subsiding, Stalk and Mercier anticipate that supply chain instability will continue for months—potentially years. Business leaders may not have the capability to solve systemic supply chain crises at their roots, but the authors explain that leaders can implement a series of strategies to mitigate complications within their organizations.

ET Retail

In India’s D2C Segment, Beauty Is a Beast!

Writing in ET Retail from The Economic Times, BCG’s Mani Singhal discusses the influx of direct-to-consumer (D2C) brands in India, specifically within the beauty and personal care space. The COVID-19 pandemic, on top of the country’s ongoing digital revolution, fueled a major shift from traditional brick-and-mortar retailing to e-commerce, making way for hundreds of new entrants into the D2C segment. By directly targeting consumers online, Singhal explains how India’s new-age beauty brands are tapping into this growing market and positioning themselves for success.

The Daily Nation

The Importance of Africa Hosting COP27

In an interview with The Daily Nation, BCG’s Katie Hill explains why it’s crucial that the 2022 United Nations Climate Change Conference (COP27) is taking place on African soil. Though the continent has contributed the least to the climate crisis, it stands to bear the brunt of its effects—countries across Africa are already experiencing severe droughts and food shortages as a result of climate change. With Egypt hosting COP27, Hill expects African voices and concerns to be front and center, making way for tangible action toward climate justice for the continent.


“Deskless” Workers Also Want and Deserve More Flexibility

Writing in Forbes, BCG’s Deborah Lovich explores how organizations can improve work for “deskless” workers, whose jobs require their physical presence. While office workers have enjoyed greater freedom under the pandemic era’s hybrid work models, they make up only about 20% of the global workforce. Citing a recent BCG report, Lovich explains that the deskless majority largely adheres to pre-pandemic working norms—and one third of these workers are at risk of quitting by year-end. To retain this critical cohort, she urges leaders to brainstorm solutions that offer the flexibility they deserve.

The National

Payments Industry Poised for Growth in UAE

Commenting in The National, BCG’s Mohammad Khan addresses the rapid growth of the payments industry in the United Arab Emirates (UAE). According to a recent BCG report, payments revenues in the UAE are expected to reach $18.7 billion by 2031, growing at a compound annual rate of 7.7% over the next 10 years. Khan explains how a variety of factors are driving this upward trajectory, including government incentives, venture capital investment, and a booming fintech sector.

China Daily

China’s Major Green Investment

Commenting in China Daily, BCG’s Yvonne Zhou discusses China’s path toward sustainable development. The country has pledged to invest $35 trillion by 2050 to reach its decarbonization goals—the world’s largest investment in emissions reduction to date. Zhou asserts that this contribution is “extremely significant” not only for its size, but also for its power to stimulate the economy, generating new jobs, businesses, and technologies.


How Private Equity Measures Up on ESG

Bloomberg spotlights BCG’s report in collaboration with the California Public Employees’ Retirement System and Carlyle Group Inc., which assesses how private equity-sponsored companies compare to public companies in their progress toward meeting environmental, social, and governance (ESG) goals. The report notes that while private companies are lagging in regard to board diversity, they are outperforming public companies in their efforts to reduce greenhouse gas emissions.

Business Insider

What It Takes to Get the Job, from BCG’s Head of Talent

In an interview with Business Insider, BCG’s global head of talent Amber Grewal explains her carefully honed approach to hiring. Throughout her more than 20 years of experience in talent acquisition and development, Grewal has identified three major indicators of success in a potential candidate: authenticity and honesty, the ability to learn and adapt, and strong values. Ultimately, she advises candidates to leverage their greatest competitive advantage—being themselves.

Australian Broadcasting Company

Electric “Utes” Poised to Boom in Australia

BCG’s Anita Oh discusses the mass adoption of electric “utes”—or utility vehicles, such as pick-up trucks—with Australia’s ABC News. Officials have long doubted the popularity of these utility vehicles, citing a lack of efficiency compared to their gas-powered counterparts. But a recent BCG report predicts that electric pickups and vans will comprise over half of light commercial vehicle sales in Australia by 2030. The cost is plummeting as battery prices fall, Oh explains, slashing the “green premium” that previously discouraged large-scale adoption.