
A New Business Model For a Southeast Asian Bank
BCG helped a Southeast Asian bank develop a new business model that delivered superior results at 50% of the cost of the traditional model.
Product and service innovation are essential, but business model innovation can deliver more lasting competitive advantage, particularly in disruptive times.
In the past 50 years, the average business model lifespan has fallen from about 15 years to less than five. As a result, business model innovation is now an essential capability for organizations seeking to drive breakout growth, reinvigorate a lagging core, or defend against industry disruption or decline.
Business model innovation is the art of enhancing advantage and value creation by making simultaneous—and mutually supportive—changes both to an organization’s value proposition to customers and to its underlying operating model. At the value proposition level, these changes can address the choice of target segment, product or service offering, and revenue model. At the operating model level, the focus is on how to drive profitability, competitive advantage, and value creation through these decisions on how to deliver the value proposition:
Business model innovation is also critical to business transformation. Many organizations share a common set of concerns: What type of business model innovation will help us achieve breakout performance? How do we avoid jeopardizing the core business? How do we build the capability to develop, rapidly test, and scale new models? Inspiring an organization to change is not a trivial undertaking, but given the current strategic environment, it’s a critical one.
Companies hoping to drive growth through business model innovation face a number of critical questions: How broad should the scope of the effort be? What’s the appropriate level of risk to take? Is it a onetime exercise, or does it call for an ongoing capability?
To answer those questions, it’s important to realize that not all business model innovation efforts are alike. Understanding the four distinct approaches to business model innovation can help executives make effective choices in designing the path to growth:
Creativity is too important to be left in the sandbox. It belongs in the boardroom. Martin Reeves, chairman of the BCG Henderson Institute, explains how to bring it there.
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BCG helped a Southeast Asian bank develop a new business model that delivered superior results at 50% of the cost of the traditional model.
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Managing Director & Senior Partner
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