
Financial Institutions Must Get Serious about Digital Ecosystems
The next few years could be make-or-break for some banks. If they don’t join the digital ecosystem movement, they will be consumed by it.
Technology is reshaping financial institutions. Digital disruption can open doors to new opportunities—but choosing the right strategy to create value takes skill. Explore BCG’s latest insights and see what our experts think.
The next few years could be make-or-break for some banks. If they don’t join the digital ecosystem movement, they will be consumed by it.
Many of the missteps that banks make can be avoided by building their digital transformation programs around a full front-to-back approach focused on customer value streams.
As one type of global risk recedes, it’s a good time for CCOs and others with responsibility for compliance to get a clear view of the other challenges and opportunities they face.
Clear signposts point to a different type of journey for financial institutions.
A new study from BCG and the International Association of Credit Portfolio Managers shows how financial institutions are redefining best practice for the management of non-traditional risks.
Financial institutions that lead on social tend to outperform. But there is no “net zero” for social—and banks are struggling to seize the opportunity.
The pandemic motivated customers to conduct complex business transactions using digital tools. Now, banks have the rare opportunity to change the way they do business.
A new breed of end-to-end, third-party platforms can be successfully deployed by wealth and asset managers to help them cut costs and lift revenues.
Larry Fink, the chairman and CEO of BlackRock, the world’s largest asset manager, explains how the climate crisis is fundamentally reshaping his firm’s approach to investing.
White families in the United States have a median wealth nearly 10 times greater than that of Black families. BCG Managing Director & Partner Kedra Newsom Reeves explores this racial wealth inequality, and outlines how financial institutions can support Black Americans.
For too long, wealth managers have looked at the women’s segment through a marketing lens. But women don’t want pink products. They want individualized service. Advisors that fail to adapt will miss out on a $93 trillion opportunity.
A laser-like focus on transforming marketing for efficiency can be the elusive key to unlocking effectiveness and growth as well.
The role of the relationship manager is changing. RMs are harnessing the power of data and advanced analytics to attract more new business and deliver more value to clients.
Financial institutions that lead on social tend to outperform. But there is no “net zero” for social—and banks are struggling to seize the opportunity.
The status quo is no longer sustainable. With bank profitability under pressure, treasurers must improve efficiency, optimize financial resource management, and fast-track digitization.
By embracing mobile payments and related services, African banks can build their competitive advantage and take a leadership role in revitalizing their economies.
Entrepreneurs who offer banking via mobile devices could finally put financial services within reach for 1.7 billion adults around the globe.
This is no time for complacency. The improving interest rate environment may provide temporary relief, but banks need to use this cushion to fund their transformation.
Institutional investors were late to realize the alpha potential of clean tech and other environmental investments. They should avoid making the same mistake with social impact.
Regulators, development banks, and financial institutions hold the key to reaching net zero in the region. How can they approach the transition for the benefit of all stakeholders?
An interview with Andrea Jung, President & CEO, Grameen North America.
Blockchain and other distributed ledgers go far beyond cryptocurrencies. They are becoming core banking activities and offerings. These top seven DLT trends make the leading-edge possibilities accessible.
Our 20th annual report on the global asset management industry looks back at a long period of growth—and explores the changes that lie ahead.
Innovation is opening significant opportunities, but emboldened competitors are tightening the time frame for pursuing them.
Banks that fortify their core will emerge from the pandemic fitter and with the financial muscle to be a bulwark for customers and the broader community.
Leading banks are already organizing solution delivery around customer value streams and taking customer engagement to the next level.