BCG worked with the Japan International Cooperation Agency (JICA) to support the design and operationalization of a ground-breaking digital transformation program, called JICA DXLab, that has revitalized JICA frontline operations in emerging markets.
Our Services for Public Sector
Governments seeking economic growth and improvements in well-being can rely on BCG's Sustainable Economic Development Assessment and approach to economic development.
BCG’s expert consultants help municipalities navigate increasingly complex modern challenges and position themselves to prosper as cities of the future.
BCG’s infrastructure consulting experts help clients overcome the challenges related to planning and implementing infrastructure strategy.
BCG’s space sector consulting experts can advise and support clients across industries to achieve their commercial space goals.
BCG's defense and security consulting experts tailor private-sector best practices to clients’ unique circumstances to help them achieve impressive outcomes.
Digital government services can leverage technology and data to better serve citizens and improve business models. Learn about the modern approach for governments.
Through our Center for Mobility Innovation, BCG helps municipalities and organizations envision innovative mobility solutions and put them in motion.
Related Services
How BCG Helps Transform Public Sector Organizations
BCG’s public sector consultants support governments around the world by bringing together our insights and capabilities from the private sector and from decades of experience supporting public sector clients. Our government consulting teams have completed more than a thousand public sector consulting projects in the past five years. We also founded, and continue to support, the independent Centre for Public Impact; a learning partner for governments, public servants, and those leading the charge to reimagine government so that it works for everyone.
- Public sector transformations equip organizations with the right delivery models to realize their vision and achieve stakeholder buy-in, as well as the communication strategies necessary to support the transformation journey. Our framework for transformation in the public sector focuses on process, progress, transparency, and people.
- Embracing new technologies such as AI and blockchain is only part of successful digital transformation in the public sector. Changes to culture, organization structures, capabilities, governance, and workflows are also critical to long-term success. BCG’s Center for Digital Government can assess organizations’ digital maturity and identify opportunities to enhance public sector digital strategy.
- Talent is one of government’s greatest assets, particularly in the digital age. BCG works with public sector clients to develop world-class people and organizational capabilities, build agile organizations, support leadership development, manage change, and undertake HR transformations.
- At all levels, public sector institutions can do more with less. We help optimize cost and productivity, manage costs, deliver higher quality through lean approaches, and professionalize the procurement function. BCG’s market-informed design and sourcing framework (MIDAS) is one tool that improves public sector procurement and creates greater value.
Our Clients' Success in Public Sector Strategy
A large government agency needed to change its business processes to become more efficient. Over the course of eight months, BCG designed and implemented a new operating model for several of the agency’s business lines and BCG coached the organization’s senior leaders to drive change. The transformation achieved a 15% increase in productivity.
Given continued economic growth and the need to be adaptive and agile, a government treasury agency in Asia sought to transform its organization and operations. Using a BCG framework for change, the agency created a fiscal policy office to enforce discipline across the government, increased process efficiency, and streamlined overlaps across functions.
Client Success
In partnership with the USTDA, BCG developed a smart-grid roadmap and implementation plan to help Bangladesh meet its growing energy demands with affordable, sustainable electricity.
Client Success
BCG partnered with the government of Puerto Rico to begin developing a sustainable broadband workforce that would support the island’s broadband transformation and reduce its digital divide.
AI in the Public Sector
For more than ten years, BCG reports have analyzed the connection between a country’s sustainable economic growth and citizen well-being. This year, we explore how AI will affect economies worldwide.
Explore Our Insights on Public Sector Strategy
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May 8, 2025
AI is already beginning to transform public services—streamlining processes, saving costs, and empowering workers to deliver on rising citizen expectations.
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April 8, 2025
Governments around the world are increasing their defense spending, but a new approach, Mission-Based ROI™, can help ensure that they get the maximum impact from new investments.
