Digital Government

Creating a New Reality: The Metaverse in MENAT

The metaverse is the next generation of the internet, heralding a new interconnected reality. This paper looks at how to unlock the metaverse in the MENAT region.

Trust Imperative 3.0

BCG and Salesforce collaborated to understand customer expectation of digital government services based on their experiences. We surveyed 28,221 people across 40 countries to explore usage and satisfaction with digital government services; interest in personalized services; willingness to consent to the re-use of data, and how governments might improve their approach.

Fixing Digital Funding in Government

Governments cannot engage effectively in digital transformation without addressing funding reform.

Unlocking the Value of AI-Powered Government

AI can help governments deliver smarter policies, enhance services, and operate more efficiently. To make implementation succeed, policymakers need to learn from the leaders.

Infrastructure

Decarbonizing Mega Projects in the Middle East

Almost half of a project’s carbon abatement practices can create cost savings or are zero cost—and emerging biogenic construction technologies could solve the most difficult abatement issues.

NOTAMs Outage is Latest Sign of the Need to Accelerate FAA’s NextGen Modernization

The NOTAMs outage leading to a ground stop was a symptom of a broader issue – current NextGen Air Transportation System modernization efforts need to mitigate stabilization risks and accelerate to keep pace with the latest technological innovations.

Cities of Choice: Are People Happy Where They Live?

Leaders must learn what works in their city—and expeditiously address what doesn’t. Residents’ satisfaction is key to whether they move or stay.

California Wildfires – The Utilities’ Role: Unpacking the Headlines

California's wildfire problem worsens as climate change and human activity take their toll. Despite increased efforts by utility regulators and additional investment and resources by the utilities – progress has been slow and difficult, where increasingly adverse weather over the last 15+ years has expanded the potential risk from catastrophic wildfires.

Education, Employment, and Welfare

Reinventing Childcare for Today’s Workforce

More than half of US parents need better care options for their children. Governments, employers, providers, and philanthropies can all help.

Why Student Financing Must Align with Outcomes

As the student debt crisis indicates, current financing models aren’t working for students or institutions. Outcome-aligned financing options offer a promising solution.

Ten Lessons for Universities to Prepare Students for Long-Term Success

Universities should pursue a variety of initiatives to ensure that students have the skills required for lifelong success in the modern labor market.

A Turnaround for Higher Ed in the US

Many American colleges and universities need to pivot strategically if they are to build a resilient future. We offer the University of Tulsa as a case study in how to succeed.

A People-First Approach to Cultivating Innovation Hubs

An innovation hub requires more than just funding and infrastructure; it needs a community of policymakers, entrepreneurs and leaders in business and academia who share a vision for the future. By bringing together the right people, an innovation hub can transform a region, creating high-quality jobs and driving economic growth that benefits everyone.

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Sustainable Economic Development

Crafting a Value Proposition for National Growth

An economic value proposition can help governments attract talent and investment. To get started, focus on a few critical priorities—and build on your strengths.

To Transform Economies, Promote Specialization

Catalytic specialization areas (CSAs) can jump-start and diversify an economy by tapping into current trends—enabling rapid commercial growth with relatively low investment.

How to Ensure a Just Transition

The green revolution is taking off, but the transition must be managed thoughtfully to be as fair and inclusive as possible. We have a once-in-a-lifetime opportunity to get it right.

How Public-Private Ecosystems Can Help Solve Societal Problems

Governments and companies must find new ways to collaborate if they are to solve the big multigenerational challenges, such as poverty, inequality, and climate change.

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Health Care Systems

California's Children & Youth Behavioral Health Ecosystem

California is embarking on its largest-ever investment in transforming the way we support the behavioral health needs of our kids. For youth and families, the demand for an integrated system centered on their needs is loud and resounding.

Health Care Has a Purpose and Productivity Crisis

The workforce shortage is rooted in employee burnout and inefficient care.

Designing the Digital Health Care Systems That People Deserve

The transformation agenda for health care is government led, tailored to your country’s capabilities, and focused on better outcomes. Use this domains-and-roles framework to set your health care systems on track.

Health Care + Social Services = Healthier Populations

To meet people’s needs and make their health systems as efficient as possible, governments need a coordinated approach to care.

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Defense and Security

The Defense Innovation Readiness Gap Is Widening

New research shows that ministries of defense are losing ground in their campaign to innovate effectively.

BCG at the Munich Security Conference

To support the MSC’s mission, BCG is sharing our latest insights on four pressing international defense and transnational security topics.

Government Procurement

A Five-Step Agenda for Smarter Government Spending

Many public sector agencies face financial strain after the COVID-19 pandemic. Here are the best practices for reducing expenses while raising efficiency and effectiveness.

Empowering Governments to Buy Smarter in Defense

As economic pressure grows and budgets shrink, procurement officials need to revise their negotiating strategy with contractors so they get more for their countries’ money.

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Cities of the Future

A Better Way for the US to Invest in Infrastructure

The Biden administration has a chance to create jobs, strive for racial equity, and promote public health through smart spending.

Two Ways Cities Can Unify Their IoT Systems

The choice comes down to adopting a uniform set of Internet of Things standards or building a cross-vertical platform that integrates different solutions.

Learn more about cities of the future

Canada’s Plan for Achieving Its Ambitious Climate Change Agenda

Canada’s Plan for Achieving Its Ambitious Climate Change Agenda

The COVID-19 crisis isn’t slowing Canada’s ambitious agenda for mitigating carbon emissions. Jonathan Wilkinson, Canada’s minister of environment and climate change, explains how green jobs will play a major role in economic recovery.

Digital in the Public Sector

Step by step, BCG's Digital Acceleration Index helps governments meet their digital ambitions.

How Governments Can Restructure to Better Serve Citizens

The most progressive governments are restructuring to provide citizens with end-to-end services through a single point of contact.

The Future of Work Is the Future of Education

Many employers complain that today’s graduates are unprepared for the work world they face. BCG Senior Partner J Puckett explains what education systems need to focus on in order to provide learners with the skills that the future of work will require.

Government Service Is Customer Service

Governments deliver essential services that enable and better the lives of citizens. So they can learn a great deal from the private sector about better servicing customers—specifically the imperative to innovate to gain efficiencies and effectiveness, explains BCG’s Vincent Chin, the global leader of BCG’s Public Sector Practice.

How Governments Can Overcome the Challenge of Providing More For Less

Governments must meet new citizen demands for better services—but with fewer resources. In this video, the BCG senior partner and managing director discusses how agencies can successfully meet the challenge of doing more with less. But he cautions that doing so will “require a lot of courage.”

The COVID-19 crisis isn’t slowing Canada’s ambitious agenda for mitigating carbon emissions. Jonathan Wilkinson, Canada’s minister of environment and climate change, explains how green jobs will play a major role in economic recovery.