Digital Government

Creating a New Reality: The Metaverse in MENAT

The metaverse is the next generation of the internet, heralding a new interconnected reality. This paper looks at how to unlock the metaverse in the MENAT region.

Trust Imperative 3.0

BCG and Salesforce collaborated to understand customer expectation of digital government services based on their experiences. We surveyed 28,221 people across 40 countries to explore usage and satisfaction with digital government services; interest in personalized services; willingness to consent to the re-use of data, and how governments might improve their approach.

Fixing Digital Funding in Government

Governments cannot engage effectively in digital transformation without addressing funding reform.

Unlocking the Value of AI-Powered Government

AI can help governments deliver smarter policies, enhance services, and operate more efficiently. To make implementation succeed, policymakers need to learn from the leaders.

Infrastructure

Electric Cars Are Finding Their Next Gear

EV adoption is shifting into overdrive—generating fresh challenges for automakers and fueling creative solutions.

BCG-WEF Project: Mission Possible Partnership

Concrete, steel, aluminum, and chemicals are building blocks of the global economy. But these sectors are also responsible for 30% of global greenhouse gas emissions. In order to drive change in these sectors, BCG has partnered with the World Economic Forum to deliver a series of decarbonization strategies.

Governments That Invest in Climate Innovation Invest in Growth

To achieve net-zero goals, the public sector must augment efforts by private investors and corporations to accelerate climate solutions, paving the way by thinking big and taking chances.

How Governments Can Solve the EV Charging Dilemma

Kick-starting the market is not enough—governments need to plan, orchestrate, and incentivize the buildout of EV charging stations, setting the stage for private investment.

Education, Employment, and Welfare

Why Student Financing Must Align with Outcomes

As the student debt crisis indicates, current financing models aren’t working for students or institutions. Outcome-aligned financing options offer a promising solution.

What a Multicountry Study Reveals About K–12 Education Models for Students with Disabilities

An analysis of 13 developed countries’ experiences with three education models for students with disabilities offers practical guidance for policymakers and educators.

How Higher Ed and Employers Can Partner to Power Talent Pipelines

Relationships with colleges can help businesses land great talent, but they can be tricky to establish and navigate. Taking seven actions can make them work.

Delivering Government Services Like a Digital Native

Public agencies rarely match the private sector in online experiences. By taking a customer-centric approach, they can even the score—and serve people better.

Why Children Are Unsafe in Cyberspace

The risks children face online are growing, and the current responses aren’t nearly enough. Fixing the problem will require a comprehensive global strategy.

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Sustainable Economic Development

To Transform Economies, Promote Specialization

Catalytic specialization areas (CSAs) can jump-start and diversify an economy by tapping into current trends—enabling rapid commercial growth with relatively low investment.

How to Ensure a Just Transition

The green revolution is taking off, but the transition must be managed thoughtfully to be as fair and inclusive as possible. We have a once-in-a-lifetime opportunity to get it right.

How Public-Private Ecosystems Can Help Solve Societal Problems

Governments and companies must find new ways to collaborate if they are to solve the big multigenerational challenges, such as poverty, inequality, and climate change.

Economic Resilience Is Built on Societal Well-Being

Governments need to look beyond traditional economic metrics like GDP to foster sustainable development and prepare for future crises. They can start by focusing on three priorities.

What Governments Can Do to Curb Inequality

Inequality is a complex challenge. To tackle it, governments should not only provide safety nets for citizens but also create trampolines that help them advance.

Learn more about sustainable economic development

Health Care Systems

Health Care Has a Purpose and Productivity Crisis

The workforce shortage is rooted in employee burnout and inefficient care.

Designing the Digital Health Care Systems That People Deserve

The transformation agenda for health care is government led, tailored to your country’s capabilities, and focused on better outcomes. Use this domains-and-roles framework to set your health care systems on track.

Health Care + Social Services = Healthier Populations

To meet people’s needs and make their health systems as efficient as possible, governments need a coordinated approach to care.

An Aging-in-Place Strategy for the Next Generation

Innovative technology and practices are allowing payers and providers to give the elderly what they want most: better care at home.

Learn more about health care systems

Defense and Security

Closing the Defense Innovation Readiness Gap

Ministries of defense must act now to keep pace in the global innovation landscape.

Stimulus Offers a Rare Chance for Defense Agencies to Buy Better

Defense agencies receiving a surge in COVID-19 stimulus funds must urgently adopt new patterns of procurement.

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Government Procurement

A Five-Step Agenda for Smarter Government Spending

Many public sector agencies face financial strain after the COVID-19 pandemic. Here are the best practices for reducing expenses while raising efficiency and effectiveness.

Empowering Governments to Buy Smarter in Defense

As economic pressure grows and budgets shrink, procurement officials need to revise their negotiating strategy with contractors so they get more for their countries’ money.

Learn more about procurement

Cities of the Future

A Better Way for the US to Invest in Infrastructure

The Biden administration has a chance to create jobs, strive for racial equity, and promote public health through smart spending.

Two Ways Cities Can Unify Their IoT Systems

The choice comes down to adopting a uniform set of Internet of Things standards or building a cross-vertical platform that integrates different solutions.

Learn more about cities of the future

Canada’s Plan for Achieving Its Ambitious Climate Change Agenda

Canada’s Plan for Achieving Its Ambitious Climate Change Agenda

The COVID-19 crisis isn’t slowing Canada’s ambitious agenda for mitigating carbon emissions. Jonathan Wilkinson, Canada’s minister of environment and climate change, explains how green jobs will play a major role in economic recovery.

Digital in the Public Sector

Step by step, BCG's Digital Acceleration Index helps governments meet their digital ambitions.

How Governments Can Restructure to Better Serve Citizens

The most progressive governments are restructuring to provide citizens with end-to-end services through a single point of contact.

The Future of Work Is the Future of Education

Many employers complain that today’s graduates are unprepared for the work world they face. BCG Senior Partner J Puckett explains what education systems need to focus on in order to provide learners with the skills that the future of work will require.

Government Service Is Customer Service

Governments deliver essential services that enable and better the lives of citizens. So they can learn a great deal from the private sector about better servicing customers—specifically the imperative to innovate to gain efficiencies and effectiveness, explains BCG’s Vincent Chin, the global leader of BCG’s Public Sector Practice.

How Governments Can Overcome the Challenge of Providing More For Less

Governments must meet new citizen demands for better services—but with fewer resources. In this video, the BCG senior partner and managing director discusses how agencies can successfully meet the challenge of doing more with less. But he cautions that doing so will “require a lot of courage.”

The COVID-19 crisis isn’t slowing Canada’s ambitious agenda for mitigating carbon emissions. Jonathan Wilkinson, Canada’s minister of environment and climate change, explains how green jobs will play a major role in economic recovery.