Building a Resilient Government
The pandemic won’t be the last global crisis we face. Here are six principles public sector organizations should follow to prepare for future disruptions.
The pandemic won’t be the last global crisis we face. Here are six principles public sector organizations should follow to prepare for future disruptions.
Protecting the health-vulnerable population first can shave months off a country’s reopening.
Government leaders need to reengineer their approaches to stimulus funding in four ways if they expect to fix what is broken and build robust and enduring economies.
Governments cannot let the most vulnerable be the least protected again. Countries, regions, and states can still get the rollout right through science, hard work, and vigilance.
AI can help governments deliver smarter policies, enhance services, and operate more efficiently. To make implementation succeed, policymakers need to learn from the leaders.
AI is not without risk, but governments ignore it at their peril. “Responsible AI” can help officials make thoughtful policies that improve lives.
Governments have been slow to adopt this technology, but they now have the right opportunity and incentives to do so.
BCG’s Global Trust Imperative report conveys the voice of the customer on digital government services and provides insight into opportunities to improve service delivery and increase trust.
To achieve net-zero goals, the public sector must augment efforts by private investors and corporations to accelerate climate solutions, paving the way by thinking big and taking chances.
Organizations can improve their agility and efficiency by making it clear which stakeholders own, veto, influence, and support crucial decisions.
To build for the future, public sector organizations must focus on process, progress, transparency, and—especially—people.
Four organizational imperatives will help governments meet constituents’ evolving needs.
An in-depth analysis of the US, Germany, and Australia shows how technology will disrupt labor markets by 2030—displacing millions of workers but creating new opportunities as well.
The Future Skills Architect tool enables governments and businesses to accurately and effectively address the problem of mismatched workforce skills and tasks.
As COVID-19 widens the gap between supply and demand, countries cannot stop at short-term measures—they must plan strategically for skills in a recovering economy.
A remote-learning initiative in India suggests that smartphones could offer a low-cost solution to the digital education divide.
As economies rebound and people return to work, the welfare transition will be a highly visible opportunity to rethink the citizen journey.
BCG’s proprietary tool, SEDA, ranks countries’ relative well-being across ten dimensions to determine social & economic performance.
Inequality is a complex challenge. To tackle it, governments should not only provide safety nets for citizens but also create trampolines that help them advance.
When addressing critical issues such as nutrition access, clean water, and the digital divide, multilateral solutions aren’t the only answer.
Governments have an unparalleled opportunity to use stimulus programs to drive climate change progress. But their approach must reflect the specifics of their economy and workforce.
Beyond Great
How to build sustainable business advantage in a world where great is no longer good enough.
Organizations must build on the momentum from their response to the crisis, delivering better care at lower overall cost and becoming more resilient to future disruptions.
Innovative practices in response to the crisis suggest an emerging model for fighting any disease and managing populations’ health.
Hospitals are increasingly buying medtech products and services less on the basis of initial purchase price and more on the total value they create—for patients, clinical staff, and society.
Health systems should approach value-based payment holistically—as one element in a broader transformation agenda.
Defense agencies receiving a surge in COVID-19 stimulus funds must urgently adopt new patterns of procurement.
Platforms and procurement models are evolving rapidly, offering improved intelligence, surveillance, and reconnaissance capabilities to militaries and boosting a fast-growing market. To capitalize, defense contractors can’t rely on the business models of the past.
Militaries are at risk of missing their operational targets. Three HR reforms from the private sector can ensure they have the people and skills they need.
Many public sector agencies face financial strain after the COVID-19 pandemic. Here are the best practices for reducing expenses while raising efficiency and effectiveness.
As economic pressure grows and budgets shrink, procurement officials need to revise their negotiating strategy with contractors so they get more for their countries’ money.
The acquisitions process is notoriously time-consuming and onerous, but governments can attract stronger bids—and get quicker results—by taking action in five key areas.
When used in conjunction with conventional methods, market-informed design and sourcing (MIDAS) can help governments deliver more successful procurement outcomes and greater financial and nonfinancial value.
Centre for Public Impact
How are governments transforming lives and achieving positive impact? Explore our interviews, articles, briefing bulletins, and podcasts from around the world.
The Biden administration has a chance to create jobs, strive for racial equity, and promote public health through smart spending.
The choice comes down to adopting a uniform set of Internet of Things standards or building a cross-vertical platform that integrates different solutions.
Digital platforms are likely to be the next game changers in city transport—but providers must reconcile conflicting stakeholder needs to emerge as winners.
As cities become larger, governments strain to meet the needs of growing populations. Technology can help, but it’s only one part of a broader solution.
