Our Latest Thinking in Public Sector

Economic shifts. New technology. Aging populations. Climate change. Globalization. Taken together, these forces that are shaping the public sector’s future affect everything from how citizens access core services and infrastructure, to how governments are funded.

Digital Government

Trust-Imperative-3-Still.png

Trust Imperative 3.0

BCG and Salesforce collaborated to understand customer expectation of digital government services based on their experiences. We surveyed 28,221 people across 40 countries to explore usage and satisfaction with digital government services; interest in personalized services; willingness to consent to the re-use of data, and how governments might improve their approach.

Infrastructure

WEF Mission Impossible hero

BCG-WEF Project: Mission Possible

Government procurement agencies must take steps to abate their greenhouse-gas emissions. They have the buying power to encourage heavy-emitting industries to abate theirs as well.

Education, Employment, and Welfare

Why Children Are Unsafe in Cyberspace Square

Why Children Are Unsafe in Cyberspace

The risks children face online are growing, and the current responses aren't nearly enough. Fixing the problem will require a comprehensive global strategy.

Education as a Catalyst for Climate Progress Hero Rectangle

Education as a Catalyst for Climate Progress

Education is a powerful means of spurring behavioral change and collective action, cultivating green skills, ensuring a just transition to a sustainable economy, and building communities’ adaptive capacity.

" "

The Future of Jobs in the Era of AI

An in-depth analysis of the US, Germany, and Australia shows how technology will disrupt labor markets by 2030—displacing millions of workers but creating new opportunities as well.

Sustainable Economic Development

Health Care Systems

Defense and Security

Government Procurement

" "

Centre for Public Impact

How are governments transforming lives and achieving positive impact? Explore our interviews, articles, briefing bulletins, and podcasts from around the world.

Cities of the Future

Canada’s Plan for Achieving Its Ambitious Climate Change Agenda

Canada’s Plan for Achieving Its Ambitious Climate Change Agenda

Canada’s Plan for Achieving Its Ambitious Climate Change Agenda

Digital in the Public Sector

Digital in the Public Sector

How Governments Can Restructure to Better Serve Citizens

How Governments Can Restructure to Better Serve Citizens

The Future of Work Is the Future of Education

The Future of Work Is the Future of Education

Government Service Is Customer Service

Government Service Is Customer Service

How Governments Can Overcome the Challenge of Providing More For Less

How Governments Can Overcome the Challenge of Providing More For Less

protected by reCaptcha

Subscribe to our Public Sector E-Alert.

protected by reCaptcha

Subscribe to our Public Sector E-Alert.

Public Sector

SUBSCRIBE