Our Latest Thinking in Public Sector

Economic shifts. New technology. Aging populations. Climate change. Globalization. Taken together, these forces that are shaping the public sector’s future affect everything from how citizens access core services and infrastructure, to how governments are funded.

Digital Government

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Trust Imperative 3.0

BCG and Salesforce collaborated to understand customer expectation of digital government services based on their experiences. We surveyed 28,221 people across 40 countries to explore usage and satisfaction with digital government services; interest in personalized services; willingness to consent to the re-use of data, and how governments might improve their approach.

Infrastructure

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Decarbonizing Mega Projects in the Middle East

Almost half of a project’s carbon abatement practices can create cost savings or are zero cost—and emerging biogenic construction technologies could solve the most difficult abatement issues.

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California Wildfires – The Utilities’ Role: Unpacking the Headlines

California's wildfire problem worsens as climate change and human activity take their toll. Despite increased efforts by utility regulators and additional investment and resources by the utilities – progress has been slow and difficult, where increasingly adverse weather over the last 15+ years has expanded the potential risk from catastrophic wildfires.

Education, Employment, and Welfare

A Turnaround for Higher Ed in the US

Many American colleges and universities need to pivot strategically if they are to build a resilient future. We offer the University of Tulsa as a case study in how to succeed.

A People-First Approach to Cultivating Innovation Hubs

An innovation hub requires more than just funding and infrastructure; it needs a community of policymakers, entrepreneurs and leaders in business and academia who share a vision for the future. By bringing together the right people, an innovation hub can transform a region, creating high-quality jobs and driving economic growth that benefits everyone.

Sustainable Economic Development

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How to Ensure a Just Transition

The green revolution is taking off, but the transition must be managed thoughtfully to be as fair and inclusive as possible. We have a once-in-a-lifetime opportunity to get it right.

Health Care Systems

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California's Children & Youth Behavioral Health Ecosystem

California is embarking on its largest-ever investment in transforming the way we support the behavioral health needs of our kids. For youth and families, the demand for an integrated system centered on their needs is loud and resounding.

Defense and Security

Cultivating Transformation: The Defense Culture Shift - Part I

Defense organizations face a challenge in recruiting and retaining talent amidst a rapidly changing geopolitical landscape and evolving workplace dynamics. In part one of the podcast, our experts discuss the importance of cultural change in the armed forces and the implications for responding effectively to this challenge.

Cultivating Transformation: The Defense Culture Shift - Part II

Cultural change is difficult for many organizations, and can be particularly difficult for armed forces. In part two of the podcast, our experts discuss the key components of successful cultural transformations and how these can be successfully implemented in a defense context.

Government Procurement

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Centre for Public Impact

How are governments transforming lives and achieving positive impact? Explore our interviews, articles, briefing bulletins, and podcasts from around the world.

Cities of the Future

Canada’s Plan for Achieving Its Ambitious Climate Change Agenda

Canada’s Plan for Achieving Its Ambitious Climate Change Agenda

Canada’s Plan for Achieving Its Ambitious Climate Change Agenda

Digital in the Public Sector

Digital in the Public Sector

How Governments Can Restructure to Better Serve Citizens

How Governments Can Restructure to Better Serve Citizens

The Future of Work Is the Future of Education

The Future of Work Is the Future of Education

Government Service Is Customer Service

Government Service Is Customer Service

How Governments Can Overcome the Challenge of Providing More For Less

How Governments Can Overcome the Challenge of Providing More For Less

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