Generative AI for the Public Sector: The Journey to Scale
We highlight six key enablers that can help the public sector unlock the transformative benefits of Generative AI for their organizations and communities.
Our Latest Thinking in Public Sector
Economic shifts. New technology. Aging populations. Climate change. Globalization. Taken together, these forces that are shaping the public sector’s future affect everything from how citizens access core services and infrastructure, to how governments are funded.
What Will AI Do for Government?
GenAI and other AI tools present unique challenges and risks for government organizations. But if implemented responsibly, AI technologies can help governments make citizens’ lives better.
2024 Global Report: Trust Imperative 4.0
Explore the latest insights from the 2024 BCG Digital Government Citizen Survey in our new Trust Imperative series report, a collaboration with Salesforce that delves into how Generation AI can transform public sector service delivery and strengthen trust worldwide.
Generative AI for the Public Sector: From Opportunities to Value
Generative AI will have significant positive impacts on the public sector. National, state, provincial, and local governments must begin taking actions to unlock these opportunities.
Building National Momentum for the Smart-City Agenda
Governments can embrace the success of so-called smart cities, such as London and Riyadh, to promote and fund digital services in their countries.
Adaptation and Resilience Through Land Transport Infrastructure Systems
The time for urgent adaptation and resilience efforts for the world’s land transport infrastructure is now.
Countering the Curse of Zombie Buildings
As demand for office space plummets, building owners, lenders, and city officials must work together creatively to avoid a downward spiral in property values and local economies.
Total Cost of Ownership Puts Rail Procurement on the Right Track
When buying rolling stock, rail operators should consider the full range of life-cycle costs—including maintenance, energy, and administrative expenses.
Decarbonizing Mega Projects in the Middle East
Almost half of a project’s carbon abatement practices can create cost savings or are zero cost—and emerging biogenic construction technologies could solve the most difficult abatement issues.
The Next 50 Years of Work
Experts anticipate that jobs will blossom over the next 50 years—even as technology becomes more prevalent and climate challenges persist.
Three Roads to Equitable and Inclusive Talent Development
Talent can be hard to source and retain, even as segments of the US population lack access to satisfying, supportive jobs. Three initiatives are making a difference.
What Gen Z Thinks About AI in Higher Ed
Higher education needs to incorporate AI in two ways: to support and instruct students, and as part of the curriculum to prepare students to use AI in their work.
Five Ways Higher Education Can Leverage Generative AI
As GenAI is poised to transform higher education, the technology offers many opportunities to unlock value and enhance experiences across institutions.
Beyond Access: A Look into the Drivers of Long-Term Financial Health
BCG collaborated with Mastercard and Nubank to analyze consumer data and insights across the Brazilian market to map the financial inclusion journey and provide a framework for financial inclusion.
Unveiling the Shadow Economy
Governments can no longer let underground business and economic corruption grow unchecked. This article explains what drives it and how to mitigate the harm.
Selecting the Right Clusters for Economic Growth
The cities that will prosper in the future will be those that build thriving economic clusters. But how do governments pick which industries to back?
An Ecosystem Approach for City Governance
Ecosystems are popular in business because they foster innovation, address complexity, scale quickly, and adapt to changing environments. They can do the same for cities.
BCG-WEF Project: Digital Health Care Transformation
While digital, data, and AI have extraordinary potential to revolutionize our global health care systems, they have yet to deliver a transformative impact. How can the public and private sectors accelerate progress?
Generative AI in Health and Opportunities for Public Sector Organizations
Discover the transformative power of Generative AI in the healthcare sector. Public sector organizations play a crucial role in leveraging and enabling AI for improved operations, mission acceleration, and responsible adoption strategies, fostering a future of innovation and trust.
How State Medicaid Agencies Can Accelerate Tech Modernization
A business-led approach to strategy and management of large-scale technology projects can help agencies move faster and achieve better results.
Strengthening Youth Mental Health: A Governor’s Playbook
As the youth mental health crisis in the US continues to worsen, a new report from the National Governors Association, in collaboration with BCG, offers a path forward for state leaders.
The Defense Innovation Readiness Gap Series: Realizing Partnership Potential
Defense ministries can innovate more effectively with allied countries, companies, and other institutions, provided that they focus on five clear actions.
Strategies for Space Agency Success in a Commercial Era
Private sector players now launch rockets, operate satellites, and offer other services once handled exclusively by governments. Space agencies need a plan to work with this growing industry.
Governments Need a New Approach to Satellite Communications
As satellite communications become critical, governments need to update their procurement approach to access more capacity from commercial providers—and under more flexible terms.
The Public Sector Needs to Fully Embrace Strategic Risk
As today's economic and security risks become more complex, interconnected, and disruptive, governments need to learn from the private sector and turn risk-management into a competitive advantage.
Podcast: View from the Vices: Readiness
Three former Vice Chiefs (US Army, Navy, Air Force) discuss national security readiness, balancing current needs with modernization, and exploring challenges and opportunities.
A Five-Step Agenda for Smarter Government Spending
Many public sector agencies face financial strain after the COVID-19 pandemic. Here are the best practices for reducing expenses while raising efficiency and effectiveness.
Empowering Governments to Buy Smarter in Defense
As economic pressure grows and budgets shrink, procurement officials need to revise their negotiating strategy with contractors so they get more for their countries’ money.
Centre for Public Impact
How are governments transforming lives and achieving positive impact? Explore our interviews, articles, briefing bulletins, and podcasts from around the world.
A Better Way for the US to Invest in Infrastructure
The Biden administration has a chance to create jobs, strive for racial equity, and promote public health through smart spending.
Two Ways Cities Can Unify Their IoT Systems
The choice comes down to adopting a uniform set of Internet of Things standards or building a cross-vertical platform that integrates different solutions.
Canada’s Plan for Achieving Its Ambitious Climate Change Agenda
Joerg Hildebrandt
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Canada’s Plan for Achieving Its Ambitious Climate Change Agenda
Joerg Hildebrandt
Canada’s Plan for Achieving Its Ambitious Climate Change Agenda
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Digital in the Public Sector
Digital in the Public Sector
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How Governments Can Restructure to Better Serve Citizens
How Governments Can Restructure to Better Serve Citizens
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The Future of Work Is the Future of Education
The Future of Work Is the Future of Education
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Vincent Chin
Government Service Is Customer Service
Government Service Is Customer Service
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Larry Kamener
How Governments Can Overcome the Challenge of Providing More For Less
How Governments Can Overcome the Challenge of Providing More For Less
