Our Latest Thinking on Travel and Tourism

The travel and tourism industry is undergoing unprecedented changes. Globalization, deregulation, consolidation, and the rapid growth of e-commerce are opening new opportunities—even as they place additional demands on operational performance and profitability. The winning airlines, lodging companies, and travel distributors will be those that can transform their organizations, enhance global brands, and add game-changing digital capabilities to strengthen the loyalty of today's highly mobile and technologically savvy consumers.

Featured Insights

The Airline Industry


To Uncertainty and Beyond in the Travel Industry

In this episode of The So What from BCG, Jason Guggenheim, BCG’s global leader of travel and tourism, explains how companies can sharpen their ability to sense shifts in demand.

Innovation in the Travel Industry

The Consumer Sentiment Series Rectangle

The Consumer Sentiment Series

The late summer rise of the Delta variant in the US has reduced optimism, but participation in various activities has actually increased since May.

BCG on Consumer LI Showcase

Follow BCG on Consumer on LinkedIn

Companies operating in today's Travel & Tourism industry must optimize performance, tap into new opportunities and transform to meet consumers demands. Follow BCG on Consumer on LinkedIn for the latest industry insights and news.

BCG’s Travel Recovery Insights Portal

Leaders in the travel ecosystem must decipher how quickly demand for air travel and hotel stays are returning. BCG’s travel portal gathers the information required to make well-informed decisions that support air travel employees, customers, and shareholders.

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Travel and Tourism