Key Insights in Retail

Winning retailers can see beyond managing day-to-day operations, enabling them to define a substantially better offering for their customers. They can then execute that vision in a better, more economic way in order to create value and win in the market.

Five Lessons on Digital Retail from Chinese Consumers and Companies

The digital revolution has hit China faster than any other market. Its rise of consumerism coincided with growth of the internet, while large-scale technology companies and domestic and international brands are working together to push the boundaries of retail in this new digital landscape. Together with Alibaba, we’ve identified five lessons for Western retailers to apply in their home markets.

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Bionic Retailers Rethink the Digital Shopping Experience

The Amazon Go store has retailers reimagining their digital and analytical capabilities. BCG’s Peter Burggraaf discusses how to become a “bionic” retailer.

Advanced Scanning Transforms In-Store Journey

Harnessing advanced scanning technology allows retailers to uncover, leverage, and target their customer’s behaviors.

Put Big Data to Work

Big data can explain the who, what, when, where, why, and how of retailing.

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Succeed with a Store-Led Strategy

Big performance gains are possible when executives are ready and willing to drive an integrated store-first change program.

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Reimagine Stores to Enhance the Shopping Experience

Stores have to be reimagined to create richer shopping experiences that reflect their customers' needs and shopping preferences.

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