The Future of the Grocery Industry Is Already Here
BCG's Gavin Parker discusses four key actions grocers must take to win amid the industry's disruption.
Explore BCG's latest thought leadership for the retail industry to gain key insights on digital, global retail operations, and how to create value and spur growth through a successful transformation. Learn what's driving the retail industry today to plan your company's future.
BCG's Gavin Parker discusses four key actions grocers must take to win amid the industry's disruption.
Restaurant brands that are developing a digital game plan—and putting the necessary investment behind it—are opening a big lead over the competition.
Digitally enabled delivery is poised to produce the most substantial market disruption ever in the restaurant industry, profoundly affecting brands whether they choose to play or not.
BCG's Brad Loftus dispels some myths about consumer behavior and the role of technology in retail.
Retailers need to start investing in voice-enabled technology now to avoid making the same mistakes they made with mobile and online.
BCG’s Peter Burggraaff reflects on his time in East Asia immersed in the ecosystem of online and offline shopping experiences.
Nicholas Goad recounts his experiences at NRF 2019. The panel he led on retail reinvention discussed the importance of merchandising strategy and retail's need to connect with digital solutions.
Chinese Consumers and the Digital Economy
China represents one of the biggest retail opportunities in the world. To seize it, companies must understand the digital and economic trends that are driving Chinese consumers.
Brands should turn to the Pareto principle when deciding on new products to offer to their consumers.
While many fashion brands talk the talk when it comes to digital marketing, few truly walk the walk. But companies have a lot to gain by taking digital capabilities from basic to state of the art, including an average 15% increase in revenues.
Facing a glut of brick-and-mortar stores in many cities, leading brands are easing up on new locations. While still keeping multiple stores in traditional luxury shopping hubs, they may opt to increase e-commerce sales elsewhere.
A customer-centric transformation can help grocers cut waste by up to 30%, freeing resources for reinvestment in price, service, customer experience, and other competitive advantages.
Amazon’s purchase of Whole Foods was a shot across the bow. To compete with e-commerce players, established retailers must improve their value proposition, their internal operations, and the customer experience.
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