Integrating multiple transistors on ever-smaller chips will better support complex applications such as GenAI, but requires new business models for players in the chipmaking ecosystem.
It’s not just about coding—GenAI is reshaping every stage of the software development life cycle. How can organizations fully capitalize on its benefits?
Women are underrepresented in technology positions throughout the region. Companies are taking steps to improve, but they need to do better.
Midlevel managers are the pipeline of future leaders in tech, companies often fall short at this key juncture in women’s career paths.
Consumers looking for products and services online are increasingly moving to the world of GenAI-powered platforms. Your brand needs to be there, too.
Offering consumers right-sized bundles of services can help media companies reduce the high churn of pay-as-you-go streaming media and move toward profitability.
BCG identified key barriers that info services providers face in developing GenAI products at scale—and outlines strategies to overcome them.
Generative AI is already impacting consumer media, reshaping the landscape for publishing, broadcasting, movies, music, and gaming. BCG’s Axel Griewel discusses a transformation that's only just begun.
Most transformations disappoint. By avoiding five early mistakes, telcos can start on the right foot—and stick the landing.
Revenues are up for European telcos, but so are costs. Sustainability and process efficiency can boost margins, but this requires more work—and more AI.
B2B telcos often struggle to raise satisfaction levels and—simultaneously—reduce costs. By thinking like a customer and a CFO, they can avoid the tradeoff.
Nearly 20% of Americans lack broadband access or a device to tap into the internet. Digital navigators—individuals trained to help people get online—can bridge the gap.
Companies should prioritize content creation to build trust and engage audiences before launching products, says BCG’s Neal Zuckerman.
GenAI has the potential to help telcos save 70% of their customer service costs. BCG’s Ignacio Hafner discusses automation and augmentation—the two elements that will drive the most impact.
Don’t view GenAI as solely a tech-driven transformation, argues BCG’s Iana Kouris. Improving adoptability means ensuring that the information is trustworthy and relevant to users.
To capture the business value of predictive AI and generative AI, companies need to change the way they interact with customers. Salesforce’s Jean-Marie Pierron and BCG’s Adolfo Magan discuss a framework that can help telcos reshape B2B sales.
Value creation is back in fashion at TMT companies, with $15 trillion created over the past five years. AI is already making an impact.
Generative AI can be a formidable tool for IT leaders. But the near-term opportunities depend on your organization's digital maturity, as Vlad Lukic explains.
Connectivity has become a conduit to information, communication, education, and societal well-being. BCG has teamed up with the WEF and UNDP to help ensure that everyone has access to these benefits.
AR transforms experiences, boosts productivity, and speeds the completion of complicated tasks. But with so many uses, the key is knowing where to focus.
Customer engagement in loyalty programs has been stagnant for years. Web3 supports offerings, like nonfungible tokens (NFTs), that get customers more engaged—and companies creating more revenue.
The mobile networks could add as much as $1.7 trillion to the economy through 2030, with benefits spread broadly across industries and regions.
