Public Sector Consulting and Strategy

Public sector organizations face pressure to deliver more for their citizens, from seamless digital services to new policies to address complex societal challenges. BCG’s public sector consultants help the public sector meet—and surpass—these expectations.

Providing better outcomes for citizens means being responsive, agile, and capable of creatively solving complex problems. Yet many public sector organizations remain hierarchical, bureaucratic, and built for a bygone era. To perform on all fronts—providing basic constituent services, solving pressing societal challenges, and responding to crises—governments must transform how they’re organized and how they operate.

Our Public Sector Services

Economic Development

Defense and Security

Reskilling Workforce

Cities of the Future

Digitizing Government Services

Infrastructure

Mobility

How BCG Helps Transform Public Sector Organizations

BCG’s public sector consultants support governments around the world by bringing together our insights and capabilities from the private sector and decades of experience supporting public sector clients. We’ve completed more than 1,000 projects in the public sector over the past five years. We also founded, and continue to support, the independent Center for Public Impact which tracks how our work and the work of our government clients delivers positive impact to citizens.

Public sector transformations equip organizations with the right delivery models to realize their vision and achieve stakeholder buy-in, and the communication strategies necessary to support the transformation journey. Our transformation in the public interest framework focuses on process, progress, transparency, and people.
Embracing new technologies such as AI and blockchain is only part of winning digital transformations in the public sector. Changes to culture, organizational structures, capabilities, governance, and workflows are also critical to long term success. BCG’s Center for Digital Government can assess your digital maturity and identify transformation opportunities.
Talent is one of government‘s greatest assets, particularly in the digital age. BCG works with public sector clients to develop world-class people and organizational capabilities, build agile organizations, support leadership development, manage change, and undertake HR transformations. How? Our north star is BCG's Smart Simplicity approach for public sector.
At all levels, public sector institutions can do more with less. We help optimize cost and productivity, manage costs, deliver higher quality through lean approaches, and professionalize the procurement function. BCG’s market-informed design and sourcing framework (MIDAS) is one tool that improves public sector procurement and creates greater value.

Our Client Success in the Public Sector

A large government agency needed to change its business processes to become more efficient. Over the course of eight months, BCG designed and implemented a new operating model for several of the agency’s business lines and BCG coached the organization’s senior leaders to drive change. The transformation achieved a 15% increase in productivity.

Given continued economic growth and the need to be adaptive and agile, a government treasury agency in Asia sought to transform its organization and operations. Using a BCG framework for change, the agency created a fiscal policy office to enforce discipline across the government, increased process efficiency, and streamlined overlaps across functions.