Forbes
Writing in Forbes, BCG’s Deborah Lovich explores how organizations can improve work for “deskless” workers, whose jobs require their physical presence. While office workers have enjoyed greater freedom under the pandemic era’s hybrid work models, they make up only about 20% of the global workforce. Citing a recent BCG report, Lovich explains that the deskless majority largely adheres to pre-pandemic working norms—and one third of these workers are at risk of quitting by year-end. To retain this critical cohort, she urges leaders to brainstorm solutions that offer the flexibility they deserve.