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HR Brew

Smart AI Use Starts with Education

In an interview with HR Brew , BCG’s Chief AI Ethics Officer, Steven Mills , discusses the risks and opportunities that come with incorporating AI in the workplace. “Once people start using the tech and realizing the value it can bring to them, they actually start using it more, and there’s a bit of a virtuous cycle,” he says. “That said, we also think it’s really important to educate people about the tech, including what it’s good at and what it’s not good at, and what you shouldn’t be using it for.”