Leading with empathy creates a secure environment that boosts performance and retention—especially for diverse employees.
The intersection of business growth and societal progress creates a unique opportunity for sustainable advantage. By aligning enterprise strategy with evolving market needs, organizations can drive long-term resilience and inclusive economic growth.
Our Approach and How We Work with Clients
A Strategic Growth Perspective
We recognize that every business is unique. Our data-driven, market-tested solutions are designed to align with each organization's strategic objectives while driving measurable impact. We take a collaborative approach to help clients navigate evolving market conditions, ensuring diverse perspectives which contribute to stronger decision-making and sustainable success. Our team works closely with leaders to develop insights, refine strategies, and support organizations in aligning priorities with long-term success.
We bring together a team of over 250 experts across the full range of industries to:
- Refine commercial strategies to support business growth
- Develop industry-specific insights and benchmarks to inform decision-making
- Collaborate with stakeholders to shape the future of strategic growth and impact
The Center for Inclusive Advantage focuses on three key goals:
- Convene leaders across the private, public, and nonprofit sectors to accelerate inclusive impact, which can drive progress in business innovation & market evolution.
- Conduct original research and promoting best practices to inform decision-making and drive measurable societal & business impact.
- Support to align inclusive opportunity with their strategic priorities holistically, promoting long-term success.
Business Impact Examples
Strategic Financial Inclusion Roadmap. BCG worked with a leading financial services provider to develop a market-driven financial inclusion strategy. By analyzing data from 3.6 million customers, the initiative mapped a regional vision and innovation roadmap, addressing key barriers to financial accessibility. The outcome was a scalable framework that supports both consumer well-being and business growth.
Health Equity Planning. BCG collaborated with a state department of health to develop a three-year strategic roadmap for a revitalized Office of Health Equity. The effort included defining a clear vision and policy framework, leading to 15 executive actions that improved healthcare access and established a model for statewide policy innovation.
Retail Growth and Inclusive Business Strategy. BCG worked with a major North American retailer to develop a five-year strategy focused on market positioning and workforce alignment. The initiative identified 29 key interventions that enhanced visibility into consumer and employee trends, driving leadership engagement and sustainable business impact.
Our Insights on Inclusion and Equity
Article
January 4, 2024
Article
June 27, 2024
An inclusive workplace is good for employees and for the company, but organizations still struggle to create such an environment. Here’s how to do it.
Article
March 26, 2024
Costly or cost-effective? Recent BCG research finds that childcare benefits deliver returns of up to 425% of their cost for companies across the US.
Article
April 22, 2024
CEOs have become more cautious and strategic about taking public stands on politically charged issues. But upcoming elections will put this measured approach to the test.
Report
October 7, 2024
New BCG research finds a strong correlation between marriage for same-sex couples and favorable financial outcomes as well as positive impacts on the US economy.
Article
March 6, 2024
Private equity and venture capital firms whose ownership is predominantly women or people of color may unlock access to differentiated deal flow for their investors.
Report
February 22, 2023
How a survey quantifying the responses of more than 27,000 employees proves the business value of inclusion.
