Right now, some of the biggest media companies in the world are hammering out the details of a new joint venture to bundle their streaming services together to attract sports fans.
Walt Disney’s subsidiary ESPN, Fox, and Warner Bros. Discovery will launch a standalone app this fall that offers many of the highest-profile sporting events including football, baseball, basketball, tennis, golf, soccer, and motor racing.
“The move toward cross-company bundling reflects the maturing of the video streaming market. Providers are grappling with a complex and competitive environment when going direct to the consumer, challenging cost structures, and the need to drive down churn,” says BCG’s Neal Zuckerman, a managing director and senior partner at BCG who leads the Global Institute for the Future of Television (GIFT).
According to BCG’s most recent GIFT survey of some 2,000 consumers in the US who are active users of one or more streaming services:
Streamers hope that a pipeline of quality content and regular live events will encourage customers to stay for longer rather than binge watching and bolting. This allows for the higher pricing structures needed for a sustainably profitable business.
“I believe there’s a business imperative to try cross-company bundling. We know consumers feel overwhelmed by too much choice and want to access the video (and potentially other content formats) they want in fewer apps,” says Zuckerman.
“Many of the streamers have performance issues to address, including achieving sufficient profitability, low-enough churn, and ability to raise prices periodically. They can’t afford to maintain the status quo given the speed of the market, so competitively matched innovation is required. And I’m excited by the number of innovative offerings coming to market.”
Media firms have three operational levers to pull as they target healthy profit margins from streaming.
Grow and retain the subscriber base. New offerings that collect targeted content together in one place have the power to attract new subscribers. However, there’s also a danger of cannibalizing customer bases, including those subscribing to existing inter-company channels, linear television consumers, and even the customers of future product launches such as gaming services.
Target premium pricing. Offering differentiated and premium content may allow for higher pricing structures. And the evidence from BCG’s GIFT survey suggests that subscribers have some capacity to absorb price rises. Measures to tackle piracy and password sharing also boost income from subscriptions.
Lower costs. Joining forces to secure quality content may provide some economies of scale, especially where the rights to content are high. It may also be attractive for advertisers wanting to target certain demographics or interest groups.
“In addition, firms will need to maintain a relentless focus on engagement, the availability and quality of content, discoverability, and evolving customer trends,” says Zuckerman.
“But with our latest survey suggesting there is room for higher price structures, as well as more subscribers to capture, the growth opportunities are there for those who can create the right products.”
ABOUT BOSTON CONSULTING GROUP
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact.
Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.
© Boston Consulting Group 2024. All rights reserved.
For information or permission to reprint, please contact BCG at permissions@bcg.com. To find the latest BCG content and register to receive e-alerts on this topic or others, please visit bcg.com. Follow Boston Consulting Group on Facebook and X (formerly Twitter).
Related Content
Read more insights from BCG’s teams of experts.
BCG's Global Institute for the Future of Television brings together experts from across the TV industry to explore trends and seize new opportunities.
Consumers are in control, and company strategies are shifting as the market matures.
Explore BCG’s latest thought leadership on today’s key challenges, opportunities, and priorities within the TMT sector.