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Most Recent Insights
Video
September 24, 2026
From Forecast to Shift: The Technology Behind Frontline Ops AI by BCG X
Every frontline shift relies on a series of decisions — how busy will it be, how many people are needed, and who should work when?
Frontline Ops AI by BCG X connects forecasting, staffing, scheduling, and live support in one system, helping managers make better calls as conditions change.
In this video, Abby Gong, Lead AI Scientist, explains the technical build behind Frontline Ops AI by BCG X — and how connected decisions lead to stronger frontline performance.
Frontline Ops AI by BCG X connects forecasting, staffing, scheduling, and live support in one system, helping managers make better calls as conditions change.
In this video, Abby Gong, Lead AI Scientist, explains the technical build behind Frontline Ops AI by BCG X — and how connected decisions lead to stronger frontline performance.
Article
September 24, 2026
BCG’s Global Leader of Corporate Finance & Strategy, James Tucker, examines the risk of critical human skills eroding in the age of AI.
Article
September 24, 2026
Midmarket firms’ small size gives them a distinct advantage in making the changes needed to capitalize on AI.
Article
September 24, 2026
They reinvent their operating models and ditch established hierarchies and processes in pursuit of speed, growth, and competitive advantage. Traditional companies can learn from them.
Article
September 24, 2026
Many carbon credit buyers are prioritizing quality and targeting higher prices—a sign of untapped market potential—but supply gaps and budget constraints continue to hinder growth.
Video
September 23, 2026
Scaling an AI-First Procurement Model
It’s time to stop implementing isolated AI use cases; instead, companies need to fundamentally redesign their end-to-end procurement workflows around AI.
Video
September 23, 2026
Creating Value Through AI-Enabled Supply Chain Planning
It’s time to stop building AI on top of legacy systems; instead, redesign your planning systems end to end with AI at the core.
Video
September 23, 2026
Winning with the Factory of the Future
Manufacturers can escalate their productivity by blending agentic, physical, and virtual AI with conventional optimization methods and the right people foundations.
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