Most Recent Insights

Article
October 21, 2026
AI agents are starting to shop on consumers’ behalf. The digital flywheel that has driven retail growth must now serve agents as well as shoppers.
Article
October 21, 2026
The question facing insurance COOs and CIOs today is how to transform their core system so it’s capable of scaling and capturing AI’s full benefits.
Article
October 20, 2026
Traditional marketing wasn’t designed for an agentic world. The Composable Shelf bridges that gap, changing how campaigns are created while giving AI the context it needs to turn existing marketing resources into individualized customer interactions.
Seeing the Whole System | Header
Interview
October 20, 2026
From studying forestry to leading AI ethics at BCG, Steve Mills draws on a lifetime of systems thinking to help organizations capture AI’s value and anticipate its ripple effects, with responsibility built into every decision.
Article
October 20, 2026
Economies around the globe are making progress on AI. What differentiates the front-runners is how quickly they move from commitment to action.
Article
October 20, 2026
Our survey of more than 100 port and terminal leaders finds AI adoption is broad but proof is rare. Four moves can close the gap.
Video
October 20, 2026
AI Safety & Governance and Building the Judgement Muscle
Steven Mills, BCG’s Chief AI Ethics Officer, on building AI fluency at every level, staying curious, and keeping a healthy dose of skepticism even when the outputs look polished.
Video
October 19, 2026
Harnessing Data to Drive Sustainable Value Creation in Private Equity
Apollo Global’s Carletta Ooton and BCG’s Ben Morley discuss how the EDCI is driving alignment around meaningful business metrics, and enabling effective sustainable value creation.
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