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Client Zero Ambient Hero
Article
November 11, 2026
BCG chose to learn by doing when generative AI arrived. Its Deploy, Reshape, and Invent framework offers lessons for any organization that is transforming with AI.
Article
November 11, 2026
Luxury brands can strengthen loyalty by carrying customer knowledge across every interaction, using technology to make recognition, care, and human connection feel effortless.
Article
November 11, 2026
Circularity maximizes the value embedded in existing products, components, and materials, enabling companies to boost revenues, cut costs, and increase margins while reducing import exposure and enhancing resilience.
Video
November 10, 2026
AI Brain Fry Is Real. Here’s What Leaders Can Do
Workers everywhere are quietly redesigning their jobs around AI, boosting productivity but also creating new kinds of problems. Julie Bedard shares new research on three areas for leaders to focus on — including how to avoid "AI brain fry" — and why we need to shape this change rather than let it happen to us.
Article
November 10, 2026
By redesigning for AI, players can unlock significant benefits that go beyond automation.
Video
November 10, 2026
Leading Transformation Through Feedback and True Agreement
BCG’s Kristy Ellmer and business leader Barbara Martin Coppola explore the pitfalls of false consensus during a transformation…and how leaders bring teams into alignment.
Video
November 9, 2026
How AI Bridges the Gap Between Tech and Ops
Rohit Kapoor, Chairman and CEO of EXL, explains how to overcome the incumbent's dilemma by discarding established processes when necessary and embracing innovation to pursue a sustainable long-term growth path.
Article
November 6, 2026
Business leaders should treat stability as something to test, not something to trust.
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BCG experts draw on more than 60 years of experience to trace familiar patterns behind today’s challenges—showing what has changed, what hasn’t, and what leaders should do next.
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