Public Sector

Public Sector

Public sector organizations are under pressure to deliver more for their citizens, from seamless digital services to policies and programs that address complex problems, societal challenges, and crises. BCG helps the public sector improve how it operates so that it can meet, and surpass, these expectations and their goals.

Our Public Sector Services

At a time when providing better outcomes for citizens means being responsive, agile, and able to devise creative solutions to complex problems, many public sector organizations remain hierarchical and bureaucratic. They’re built for another era. To perform on all fronts—from providing basic services to citizens to solving the most pressing societal challenges and responding to crises—governments need to transform how they’re organized and how they operate.

Presidential Transitions

Regardless of an election’s outcome, candidates, federal agencies, and government institutions have their work cut out for them—well beyond Election Day.

Learn more about managing a presidential transition

How BCG Helps Transform Public Sector Organizations

BCG’s public sector consultants support governments around the world by bringing together our insights and capabilities from the private sector and decades of experience supporting public sector clients. We’ve completed more than 1,000 projects in the public sector over the past five years.

Transforming complex public sector organizations to respond to today’s challenges starts with defining a bold vision for large-scale change along with a set of projects and initiatives—carried out over a sustained period—to achieve that outcome. This transformation often involves becoming more digital, agile, and responsive to the public while attracting and retaining the right talent and managing budgets.

BCG’s Public Sector Consulting Experts

Meet more of our public sector experts

Our Public Sector Consulting Work with Clients

We are invested in understanding how our work, and the work of our government clients, delivers positive impact to citizens. It’s one of the reasons why we founded, and continue to support, the independent Center for Public Impact. We’re also focused, of course, on the impact we’ve helped generate with our clients. Examples include:

Becoming a Public Sector Powerhouse

BCG partnered with a government agency to increase the efficiency of its business processes.

Learn how enabled leaders can drive change

Adapting a Public Sector Agency to New Challenges

Continued economic growth and the need to be adaptive and agile in a 21st-century environment led a government treasury agency in Asia to transform its organization and operations for the future. A change framework helped ensure long-term success.

Read the story

Featured Insights on the Public Sector

Perspectives on Public Sector Excellence

How Governments Can Restructure to Better Serve Citizens

How Governments Can Restructure to Better Serve Citizens

How Governments Can Restructure to Better Serve Citizens

Государственные услуги — это обслуживание клиентов

Государственные услуги — это обслуживание клиентов

Цифровые технологии для государственного сектора

Цифровые технологии для государственного сектора

How Governments Can Overcome the Challenge of Providing More For Less

How Governments Can Overcome the Challenge of Providing More For Less

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Public Sector