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Jacqueline is a core member of the Industrial Goods and Technology Advantage practices. She is also a member of the Center for Digital in Transportation.

Since joining BCG in 2007, Jacqueline has focused on technology-enabled transformation, primarily in the transportation and logistics industry. Her recent client work includes developing and implementing the global roll-out program for a large-scale IT-enabled transformation at an international parcel & express player; the strategic redesign of the retail function of a combined postal and parcel operations player; and the design of future product portfolio and operational processes to set the direction for IT-driven transformation of an international logistics provider.

On a recent case, Jacqueline was part of an operational improvement program in mail sequencing for a national postal provider, which increased operational improvement by 30% in just six weeks.

Before joining the firm, Jacqueline worked at GE Plastics in the Netherlands and at Heineken.

Areas of Expertise

  • Postmerger integration

  • Pricing capabilities

  • Digital transformation

  • Transportation and logistics

  • Enterprise data management

  • Organizational transformation


  • MBA, with distinction, INSEAD

  • MSc, industrial engineering, cum laude, Eindhoven University of Technology

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