It may come as a surprise, but, as BCG's Kristy Ellmer explains, now could be a great time to undertake a major change program and build up operational resilience.
                
            
        
    
            Featured Insights
Business Resilience Expert Q&As
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Interview
      
  
                        
    
        February 17, 2023
    
                    
                
                Attracting the right talent—and optimizing the skills of the current workforce—creates a “people advantage” that can help an organization navigate these uncertain times.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Interview
      
  
                        
    
        February 14, 2023
    
                    
                
                Companies are struggling to grasp the real value of investing in the ability to absorb and recover from supply disruptions.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Interview
      
  
                        
    
        February 15, 2023
    
                    
                
                Companies may be tempted to deprioritize net-zero efforts as they focus on reinforcing the resilience of their business. That would be a mistake.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Interview
      
  
                        
    
        February 7, 2023
    
                    
                
                A chat with Sanjay Saxena, global leader of BCG’s health care payers, providers, systems, and services business, on the challenges facing US hospitals and health care systems.
                
            
        
    
            BCG Executive Perspectives
                
                BCG Executive Perspectives offer insights on global topics that matter most to leaders in the public and private sectors. Explore these topics and read the latest thinking from BCG's experts.
                
            
        
    
        
    
    
        
    
    Cost Management
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        February 22, 2024
    
                    
                
                Organizations’ biggest cost is usually operations, making it the first place to seek efficiency and productivity improvements to fund the future.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        February 22, 2024
    
                    
                
                When organizations connect cost management initiatives to their purpose, vision, and values, their transformation efforts are more likely to be successful and sustainable.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        May 31, 2023
    
                    
                
                Most company efforts to reduce expenses fail. Four challenges block the way: two reflecting what costs get cut, and two related to how value is delivered.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
                
                The best organizations know how to turn adversity into opportunity. In this edition of BCG's Executive Perspectives, we look at how leaders can respond to today's unprecedented uncertainty by building a competitive cost advantage.
                
            
        
    
            End to End Transformation
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        January 4, 2023
    
                    
                
                The business environment just keeps getting tougher, but transformation is still an imperative. A new survey confirms that five measures can make a big difference in results. 
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        January 17, 2023
    
                    
                
                ZBT can do much more than inject cost discipline—it can help companies maintain their strategic momentum even amid difficult economic conditions.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
                
                In this edition of BCG’s Executive Perspectives, we examine the disruptive forces that are bearing down on business leaders today, offering concrete actions that they can take to capture lasting competitive advantage and create more resilient organizations.
                
            
        
    
            
                    
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                Featured Insights: BCG’s most inspiring thought leadership on issues shaping the future of business and society
Talent and Organizational Resilience
          Video
      
  
                        
    
        September 25, 2024
    
                    
                Using AI to Promote More Joy and Less Toil in the Workplace
            
        
    
            
                
                 BCG’s Julie Bedard and Matt Kropp discuss how companies that broaden the lens on AI beyond productivity can benefit from increased employee creativity and job satisfaction.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        April 24, 2023
    
                    
                
                Implementing agile ways of working and fractal organization principles can help companies build the resilience to succeed in uncertain times.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
                
                Volatility and uncertainty have significantly stressed organizations and their people. This edition features the capabilities and components needed to build organizational resilience in the near-term and secure competitive advantage in the long run.
                
            
        
    
            Supply Chain Resilience
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        May 9, 2023
    
                    
                
                Companies often struggle to match decision-making speed with changing dynamics. That’s why a decision-led approach to end-to-end planning transformation is key.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        November 21, 2022
    
                    
                
                BCG’s new benchmark reveals that only 10% of companies are truly prepared for supply chain disruptions. Where does your company stand?
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        November 15, 2022
    
                    
                
                Building resilience and promoting sustainability while maintaining cost efficiency, service levels, and growth requires redesigning your network—and that will take several years. Better get started.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
                
                Companies that invest in supply chain resilience turn disruption into competitive advantage. Learn how leaders can prepare to absorb and recover from unpredictable upsets by leveraging digital tools, talent, governance, and more.
                
            
        
    
            Video Series: Leading with Resilience
                
                BCG’s Alexander Roos explores how leaders who assess precisely where their companies stand today—financially, operationally, and within their market context—position themselves to make the right moves and emerge stronger tomorrow.
                
            
        
    
            
                
                Companies that turn to cost containment solely as a lever for short-term survival miss a critical opportunity to reinvest in future growth, stability, and strategy, explains BCG’s Laura Juliano.
                
            
        
    
            
          Video
      
  
                        
    
        February 20, 2023
    
                    
                Growth Mindset for Resilience Strategy
            
        
    
            
                
                Nearly 75% of companies try to create growth in times of volatility and uncertainty, but a mere 14% actually deliver. BCG’s Mai-Britt Poulsen explains how leaders can bring strategic clarity and faster decision making to their organizations.
                
            
        
    
            
          Video
      
  
                        
    
        February 20, 2023
    
                    
                Why the Right Time for a Transformation May Be a Downturn
            
        
    
            
                
                BCG research reveals that companies that successfully transformed during a downturn improved their performance by 45% over companies that did not.
                
            
        
    
            
          Video
      
  
                        
    
        February 20, 2023
    
                    
                Financial Resilience
            
        
    
            
                
                “Cash is king” can be the corporate refrain in a downturn—but success demands much more. BCG’s Juliet Grabowski says a common CEO dilemma is ensuring flexibility and visibility in both operations and strategy.
                
            
        
    
            
          Video
      
  
                        
    
        February 15, 2023
    
                    
                Steps to Resilience for Financial Institutions
            
        
    
            
                
                The era of easy money is over, and uncertainty about what comes next is making banking leaders and investors cautious. BCG’s Juan Uribe explains the no-regret actions financial institutions should be taking now.
                
            
        
    
            
          Video
      
  
                        
    
        February 20, 2023
    
                    
                Scenario Planning for Resilience in Business
            
        
    
            
                
                Nothing is as costly for businesses as inaction. The right approach to scenario planning can put you on the path to resilience in business.