
Why AI-Managed Supply Chains Have Fallen Short and How to Fix Them
The root cause of the problem lies not with technology but with how and where companies are applying it.
The root cause of the problem lies not with technology but with how and where companies are applying it.
Supply chains generate 11.4 times more emissions than in-house operations, but only 39% of businesses engage suppliers on climate topics. Here’s how to engage them.
The brewer launched a supply chain transformation program to reduce complexity, build new ways of working, and reduce its carbon footprint. Here’s how it succeeded.
Companies often struggle to match decision-making speed with changing dynamics. That’s why a decision-led approach to end-to-end planning transformation is key.
Manufacturers need to optimize for increased productivity, improved sustainability, greater resilience, and a stronger workforce. How can they harness the latest technologies to realize these goals?
Collaboration and digital technology are the keys to overcoming the main challenges of supply chain risk management.
A procurement partnership may take years to bear fruit, if it succeeds at all.
As stakeholder expectations around ESG continue to rise, organizations cannot ignore the importance of building inclusive supply chains. BCG's DEI experts share how businesses can meet this imperative and put supplier diversity at the heart of their ESG strategies.
Public procurement accounts for 15% of global greenhouse gas emissions annually. Because governments can create demand for clean energy technologies, they can have a direct impact on reducing the world’s carbon footprint.
In this series, we examine the disruptive forces that are bearing down on business leaders today, so that they can understand where opportunities exist amid the uncertainty.
By applying levers that reduce both carbon emissions and costs, industrial companies can generate savings to invest in further decarbonization initiatives.
Eventually, once the circular value chain is mature and optimized, secondary materials will cost less than primary materials.
Combining distributed and additive manufacturing mitigates supply chain risks by enabling fully digital interactions, better economics for producing small quantities, and flexible capacity.
Producers can address critical challenges by designing flexible factories, sharing assets, and decoupling factory ownership and use.
To succeed in challenging times, CEOs must do the seemingly impossible: capture cost savings while achieving additional competitive advantages, including innovation, sustainability, and resilience. CEOs can do all of this by taking what may seem like a surprising step: empowering their procurement function to liberate new value from their top supplier relationships.
Learn MoreGiant call centers, commodity offerings, and rigid scripts for dealing with customers will give way to agile, AI-enabled organizations that combine hyperpersonalization with ultraindustrialization.
Now is the time to reduce complexity in GBS. This can help companies achieve excellence and transform customer experience.
Leaders who have stabilized their contact center operations must now think about harnessing the positive changes unleashed by the crisis.
Excellent functional level strategies can yield cost savings, offer greater customer satisfaction, provide a more responsive platform for driving transformation—and sharpen your company’s competitive edge.
BCG’s Latest Operations Insights
Operations touches all aspects of the product journey, an increasingly interdependent and globalized process. Follow BCG on Operations on LinkedIn for a collection of insights and news from BCG’s Operations practice.
To keep projects on track, managers must excel on multiple fronts–including fostering transparency into project challenges, encouraging collaboration among all stakeholders, and candidly assessing project risks.
Behind Think Big is transparency and collaboration. That's how BCG conceives a successful large capital project. Let’s think big to make big things happen.
In a turbulent, fast-changing world, innovation success means getting it right over and over again.
BCG’s new benchmark reveals that only 10% of companies are truly prepared for supply chain disruptions. Where does your company stand?
Organizations must use all their data, customize and link their underlying systems, and manage the transition patiently to get the best from the new breed of IBP platforms.
Artificial intelligence can provide optimized solutions to three key retailer concerns: rising cost of goods, declining consumer spending, and supply chain volatility.
By gaining deeper insights into the status and efficacy of their climate initiatives, companies can accelerate efforts across the value chain.