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Our Latest Thinking on Operations

Improving operations has never been easy, and the rise of digital has ushered in new challenges and opportunities. Capitalizing on big data, machine learning, and AI to boost efficiency is essential, but it requires new skill sets and a cultural overhaul. Explore BCG’s latest thought leadership on digital operations and more.


Featured Insights

Digital Operations

How Ford Organized for Digital Operations at Scale

Digitization—when done right and at scale—yields impressive results. Discover how manufacturing companies can learn from Ford’s success as Mike Mikula, Ford’s global chief engineer, shares insights with BCG’s Jonathan Van Wyck.

Lean and Manufacturing

Lean & Manufacturing - Blockchain in the Factory of the Future

Blockchain in the Factory of the Future

Manufacturing operations increasingly require data sharing and collaboration across complex networks of companies and machines. Is blockchain the solution to these challenges?

Supply Chain Management

2019 European Procurement Roundtable

At BCG's 13th annual European procurement roundtable, in Munich, more than 80 CPOs and procurement executives discussed what it will take to win in the next decade.

Procurement - Taming Tail Spend

Taming Tail Spend

Digital can help procurement teams gain a much deeper understanding of their purchases—and cut costs significantly.

BCG’s Latest Operations Insights

Operations touches all aspects of the product journey, an increasingly interdependent and globalized process. Follow BCG on Operations on LinkedIn for a collection of insights and news from BCG’s Operations practice.

Design, Engineer, Build

Think Big

Behind Think Big is transparency and collaboration. That's how BCG conceives a successful large capital project. Let’s think big to make big things happen.

Service & Support

Service 4.0: Transforming Customer Interactions

Service 4.0: Transforming Customer Interactions

Customers today have high expectations, but traditional service providers often fail to meet those demands. Service 4.0 represents a fundamental transformation that can help companies meet consumers' needs.

Cost & Efficiency

The Corporate Center of the Future

The growth of automation, digitalization, and virtual collaboration is putting pressure on companies to reimagine the way their corporate centers operate.

Change Management

Are You Ready to Transform?

Are You Ready to Transform?

Change is hard, but readiness is all. Companies prepared to manage the leader, people, and program journeys can double their chances of success.

Expert Interviews

Secrets Behind Successful Large Capex Projects

Secrets Behind Successful Large Capex Projects

Digital Supply Chain Transformation

Achieving Operational Excellence in the Modern Business Environment

Frédérik Jobert on Large Capital Project Management

External Innovation Basics from an R&D Expert

Olaf Rehse on Lean in Services

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