Our Latest Thinking on Operations

Improving operations has never been easy, and the rise of digital has ushered in new challenges and opportunities. Capitalizing on big data, machine learning, and AI to boost efficiency is essential, but it requires new skill sets and a cultural overhaul. Explore BCG’s latest thought leadership on digital operations and more.

LEAN AND MANUFACTURING

SUPPLY CHAIN MANAGEMENT

PROCUREMENT

DESIGN, ENGINEER, BUILD

SERVICE & SUPPORT

COST & EFFICIENCY

CHANGE MANAGEMENT

Featured Insights

Organizing for Digital Operations at Scale

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Advanced Robotics in the Factory of the Future

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Jump-Starting the Digital Procurement Journey

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Is Your Supply Chain Planning Ready for Digital?

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Lean and Manufacturing

The How-To Guide to Digital Operations

Digitizing manufacturing operations is imperative—yet immensely difficult. Companies that have tried have seen mixed results. We’ve identified factors that separate leaders from laggards.

Putting Value First in Digital Operations

Tune out the tech sales pitches. Focus instead on what you seek to achieve from a digital transformation.

Supply Chain Management

How Shifting Costs Are Altering the Math of Global Manufacturing

Tariff wars may dominate the news, but changing cost structures will have a longer-term impact on where the world’s goods are made.

China’s Next Leap in Manufacturing

Despite rising costs and trade disputes, the country’s manufacturing sector is poised for strong growth.

Don’t Give Up On Strategic Supplier Management

You can still reach your goals by taking a persistent and comprehensive approach, making allies of top suppliers, and continually pushing for change.

Does Your Supply Chain Need a Blockchain?

The new technology can help manage increasingly complicated and fluid networks of manufacturers and suppliers at a time when transparency, speed, and agility are critical.

Procurement

Getting Quality Right with Digital Procurement

Deploying technology solutions along with conventional best practices can greatly mitigate the risk of future failures.

Jump-Starting the Digital Procurement Journey

Contrary to popular belief, the most successful digitization efforts do not begin with technology decisions. Focus instead on business and procurement objectives.

European Procurement Roundtable

At BCG's 12th annual European procurement roundtable, in Barcelona, more than 50 chief procurement officers discussed strategy in times of disruption.

Procurement’s Biggest Challenge—How to Set Up a Working Performance Management

Procurement management is one of the most crucial success factors in procurement. But few CPOs have it under control. In a recent survey of ~50 procurement heads, only 65% said their PM system covered the core value dimensions driven by the department.

Design, Engineer, Build

Why High Oil Prices Can Be Bad for Energy Companies

During price upturns, companies often indulge in bad behavior, such as “window dressing” capital projects with overly optimistic cost and completion assumptions—jeopardizing project performance.

Most Innovative Companies 2019: The Rise of AI, Platforms, and Ecosystems

The Most Innovative Companies 2019

Innovators are doubling down on digital—and embracing AI, platforms, and ecosystems for advantage.

Think Big

Behind Think Big is transparency and collaboration. That's how BCG conceives a successful large capital project. Let’s think big to make big things happen.

The Race Toward Engineering 4.0

Leading companies are already sprinting toward a digital and data-driven future.

Service & Support

A Radical Redesign for Support Functions in the Digital Age

New technologies are changing how support functions work—and rendering some of them entirely obsolete. To capitalize, companies need to reorganize those functions from the ground up.

Robotics At Your Service!

We all know the wonders of robotics technology, but it's in the services environment that the advent of robotics process automation has the ability to disrupt business efficiency.

Service 4.0: Transforming Customer Interactions

Customers today have high expectations, but traditional service providers often fail to meet those demands. Service 4.0 represents a fundamental transformation that can help companies meet consumers' needs.

Cost & Efficiency

Zero-Based Budgeting Comes to Business Functions

To prime your white-collar processes for digital (or any) transformation, drill down to the process essentials.

The Corporate Center of the Future

The growth of automation, digitalization, and virtual collaboration is putting pressure on companies to reimagine the way their corporate centers operate.

The CFO’s Vital Role in Corporate Transformation

CFOs can maintain a relentless focus on value creation by serving as strategic advisors to business leaders, overseeing performance, and communicating a persuasive equity story to investors.

Mastering Complexity Through Simplification: Four Steps to Creating Competitive Advantage

Amid growing complexity, many companies act in ways that increase their “complicatedness.” Instead, they should simplify, using an approach that fundamentally changes employee behaviors.

Change Management

Operations - Serious About Quality? Then Make it a Part of Your Culture

Featured Content

Winning the ’20s

The 2019 Value Creators Rankings

Decoding Digital Talent

Our Latest Thinking on Operations

Featured Insights

Advanced Robotics in the Factory of the Future

Jump-Starting the Digital Procurement Journey

Is Your Supply Chain Planning Ready for Digital?

European Procurement Roundtable

Think Big

Expert Interviews

Secrets Behind Successful Large Capex Projects

Achieving Operational Excellence in the Modern Business Environment

Frédérik Jobert on Large Capital Project Management

External Innovation Basics from an R&D Expert

Olaf Rehse on Lean in Services

Amit Ganeriwalla on Supply Chains in the Digital Era

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