The Bionic Future of Operations in Insurance

The Bionic Future of Operations in Insurance

Bionic insurers go beyond simply digitizing their operations to tap the full power of artificial and human intelligence.

The Augmented Insurance Agent

Augmented agents improve customer interactions, can increase customer satisfaction by up to 30 percentage points, and can increase efficiency by up to 5%.

AI-Driven Automation for Insurers

Insurers can benefit from efficiency gains of 30% to 50% with these three steps.

Lessons from Leading Asian Insurers

What sets leading Asian insurance apart from the rest of the world? Their ambition.

Implementing Bionic Operations

These are the key principles for success.

Bionic Operations Reshapes Customer Personalization

Bionic insurers can offer dynamic mass personalization—providing the right experience, to the right customer, at the right moment, through the right channel.

Bionic insurers go beyond simply digitizing their operations to tap the full power of artificial and human intelligence.