Our Latest Thinking on Insurance

Sweeping technological advances have created major growth opportunities in the insurance industry. Insurers that reinvent their consumer engagement models, digitize distribution and operations, and embrace big data and analytics will lead the industry. Explore BCG’s latest insurance insights to chart your digital path.

Featured Insights

Bionic Insurer

What’s Possible? GenAI and Insurance

Insurance is a complex, regulated business built around data, IT, and people. BCG’s Chris Freese argues that, by unlocking the potential of all three, generative AI promises a transformation that has eluded the sector for years.

Bionic Insurance and the Quest for New Talent

In the coming years, insurance workforces will undergo the biggest talent shifts in their histories. How can insurers best attract digital talent while moving to a bionic model?

Value Creation in Insurance

INSPA Value Creators Report Hero

Value Creators in Insurance

BCG’s annual insurance value creators report explores the distinctive drivers of sustained value creation in each sector of the global insurance industry, and the winners who have overcome insurance industry challenges.

CEO Agenda

The Net-Zero Insurer - rectangle

The Net-Zero Insurer

Insurers globally must define an integrated strategy that will allow them to pick up the pace of transition to net zero within their own business and across their spheres of influence.

A CEO’s Take on Reimagining Insurance for Customers

Generali Germany CEO, Giovanni Liverani, explains how he transformed his company to build the foundations for becoming a ‘lifetime partner’ for Generali’s customers.

Customer Journeys at Scale

Expert Interviews

The Net-Zero Insurer

Net zero isn’t just a climate imperative—it’s a business one. Insurers globally must define an integrated strategy that will allow them to pick up the pace of transition to net-zero.

Digital Underinvestment Hurts Insurers

Simone Schwemer shares a few of the insights from BCG's digital maturity assessment, particularly highlighting how "digital champions" in the insurance industry are outperforming companies that are not investing in digital.

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