Digital Consultancy Awards and Recognition

BCG is proud to be recognized by the most respected independent research and advisory firms—including Forrester Research, IDC, and ALM Intelligence—for your digital consulting services.

Since its founding in 1963, BCG has been a pioneer in business strategy, steadily building its digital, technology, and data capabilities and expertise over the decades. We continue to push beyond the scope of traditional consulting services to help clients implement the digital transformations they need to create value and strengthen their resilience in the face of relentless disruption.

BCG has been recognized as a leader for its digital and data analytics solutions.

The Forrester Wave™: AI Consultancies, Q1 2021

BCG was named a leader in AI consulting services in Q1 2021 in The Forrester Wave™: AI Consultancies, Q1 2021, a purchasing guide in the technology marketplace. Forrester reported, “BCG stands out in helping clients make difficult and large transitions” and notes that “enterprises of any level of AI maturity can expect BCG to put them on the AI journey and get the value, differentiation, and competitive leap that they’d expect from an AI investment.”

The report also states, "When clients retrenched in 2020, Boston Consulting Group didn't. Instead, BCG leaned into and accelerated timelines and demand while leading clients to new and innovative states."

The Forrester Wave™: Digital Business Transformation Services, Q4 2020

BCG was recognized as a leader in digital business transformation services in Q4 2020. Forrester noted, “Overall, BCG stands out for not only bringing strong digital business strategy capabilities to clients but also helping clients improve their strategic planning to better understand how to layer new technology into business strategy and operations....”

BCG received the highest possible scores in the criteria of transformation delivery, digital business transformation vision, market approach, commercial model, global delivery management, and thought leadership and market influence.

The Forrester Wave™: Digital Product Development Services, Q2 2020

BCG Digital Ventures (BCGDV) was named a leader in Q2 2020. Forrester noted that BCG stands out for its capabilities to develop and execute product strategy, all the way from design to launch, connected directly to driving revenue growth for clients. Customers like the strong partnership model of BCGDV and the depth of industry, expertise the firm brings to developing new products."

IDC MARKETSCAPE: WORLDWIDE DIGITAL STRATEGY CONSULTING SERVICES

BCG was recognized as a leader in digital strategy consulting in the IDC MarketScape: Worldwide Digital Strategy Consulting Services 2021 Vendor Assessment (Doc # US46766521, June 2021). According to the report, "On average, the three areas where BCG reference clients commended the firm most highly were for client insight, ability to drive measurable value, and continuously challenging the client."

IDC MARKETSCAPE: WORLDWIDE DIGITAL STRATEGY CONSULTING SERVICES

BCG was recognized as a leader in the IDC MarketScape: Worldwide Business Consulting Services 2020 Vendor Assessment (Doc # US45629620, May 2020) . IDC MarketScape assesses several worldwide business consulting providers. IDC noted, “Worldwide, BCG is seen to excel at improving its clients’ operational efficiency. BCG is seen to do extremely well at helping clients improve the customer experience and its ability to maximize the value of its projects to all stakeholders.”

ALM Vanguard: Organization Strategy Consulting

BCG was ranked as the number one leader in 2019 by ALM Intelligence, which assesses firms on their ability to create impact for their clients. BCG ranked number one across breadth of capabilities, depth of capabilities, and client impact. BCG also retained its best-practice status in the “Enabling Tools” category for the second year running because of the strength of the proprietary tools underpinning its organization strategy consulting methodologies. In addition, BCG stood out for its ability to connect the products, services, and capabilities of its broader ecosystem to leverage data and emerging technologies as it helps clients to execute large-scale organization strategies.

ALM Vanguard: Communications and Change Management Consulting

BCG was named a leading change management provider in 2019. ALM Intelligence recognized BCG’s comprehensive approach, noting that the firm excels in its ability to steer clients through large-scale change initiatives from strategy through execution with agile transformation management. The approach stands out for its holistic nature, enabling clients to manage three journeys simultaneously: leader, people, and organization. It instills discipline and data science into program management and creates an “engine room” for change with an innovative design for a physical space. Clients value BCG’s hands-on, practical, and technical approach to change, as well as its coaching capabilities.

ALM Vanguard: Joint Ventures and Alliances Consulting

BCG was recognized as the top provider in 2019. ALM Intelligence noted that BCG has all the necessary expertise and resources—technical, industry sector, geographic—immediately available in-house to help clients get joint venture and alliance deals right from the start.

Best Tech for Recovery Innovation Award

BCG Lighthouse was named a finalist for Best Tech for Recovery at COGx’s 2020 Innovation Awards, which celebrated the best in AI and emerging technologies. The award highlights companies that are working to provide solutions to the myriad of societal issues raised by COVID-19.

BCG Lighthouse, an AI platform, helps leaders predict consumer activity and make informed decisions, even in times of extreme volatility, such as the pandemic. Fortune 500 companies and governments around the globe use BCG Lighthouse to rapidly answer such key questions as: Should we extend our stay-at-home order? Which stores can we reopen? How much should we produce this year?

BCG Lighthouse’s AI models are trained on a wide range of proprietary, real-time data signals, including the Consumer Activity Index epidemiological models, consumers’ online and mobile behavior, and consumer data on such key factors as sentiment, spending, footfall, and unemployment.

Best Application in Marketing, Sales, and Customer Experience Award

Crystal by BCG GAMMA received the Best Application in Marketing, Sales, and Customer Experience Award during the AI Summit’s AIconics award ceremony in 2020, which recognizes breakthrough innovations in AI for business. This award highlights the renaissance of the customer and business duality fueled by the advent of intelligent solutions.

Best Innovation in Deep Learning Award

Crystal by BCG GAMMA was named a finalist for Best Innovation in Deep Learning in 2020. Deep learning advances practical AI and enables exponential development of applications for real-world businesses. While many AI models on the market can predict what a consumer’s next transaction will be, Crystal by BCG GAMMA revolutionizes the field with its deep-learning ability to detect a greater unknown in the purchasing journey: when the next transaction will take place.

Crystal is a next-gen AI model that predicts customer behavior with greater precision than conventional models. In purchasing, for example, it is able to track and predict when rare and less periodic purchases will take place. Because Crystal predicts when a transaction will occur, it is a powerful tool for personalization, demand forecasting, churn prevention, pricing precision, product mix, upsell, basket/cross-sell, brand engagement, reactivation, and win-back.