As top-line pressures along with cost and capital-optimization concerns continue to weigh on incumbents, these new entrants—including nimble fintechs and native digital giants—have set the tone for customer expectations in terms of speed, simplicity, and ubiquitous availability of service. Their ability to respond quickly to the changing environment and to clients’ needs has created many new opportunities.
BCG's wholesale banking segment advises companies at all levels of this ecosystem—including global universal banks, corporate and investment banks, securities firms, custodians, regional commercial banks, exchanges, and information providers—and has a proven record of innovation and value-creation in helping institutions define priorities and implement new strategies. We have helped companies reinvent their business models, adopt agile ways of working, enhance revenues, reduce costs, create unique customer journeys, design and implement end-to-end transformations, and chart clear paths toward the digital future—among many other initiatives.
Our experience and offerings encompass the entirety of the wholesale banking business, including: