Partner & Director
Heiner Himmelreich joined The Boston Consulting Group in 2006. He is a member of the global operating committee of the firm’s Technology Advantage practice and BCG’s global leader for IT sourcing.
Heiner has worked on IT sourcing projects in several industries. These include development and implementation of an IT sourcing strategy, sourcing contract renegotiations, IT infrastructure, and application management outsourcing in banking, consumer goods, the public sector, and the oil and gas industries.
Heiner has deep experience in IT strategy, IT transformation, postmerger integrations, and divestures in different industries. He is also experienced in coaching CIOs.
Before joining BCG, Heiner worked eight years at A.T. Kearney, most recently as a principal. Before that he was with financial-services dealer-broker Exco (now ICAP), where his last position was operations manager of the German subsidiaries.
Bold transformation is only possible if technology and business create a joint vision for a technology transformation—and then collaborate to make sure all efforts are completely aligned.
Only companies that create ecosystems can count on their IT service providers for innovation, a new BCG global survey reveals.
Agile’s reach is broadening inside companies, but vendors are often left outside the new processes. A five-pronged approach allows agile and outsourcing to fuel each other—and expand the rewards.
Companies will develop critical digital capabilities in-house, but they will continue to depend heavily on IT service providers, according to a 2020 BCG survey.
Sourcing plays a key role in any change project. To get it right, companies need a good strategy for partnering with their external tech providers.
Companies must begin treating the department as a strategic business partner instead of a service provider—fundamentally changing their mindset.
Companies often assume they must choose one model, but they can reap the rewards of both.
Transformative technologies for back-office processes don’t automatically deliver the promised payoff. To succeed, companies need a thoughtful, end-to-end plan.
Outsourcing often fails to bring the expected reductions in overall IT costs. But companies can take steps to improve the odds.
Companies have a choice: either transform IT to be able to work closely with business units in developing products and services or focus IT on its governance role.
Rising customer expectations and intensifying competition are spurring banks and insurers to overhaul their digital capabilities. What are the critical steps to success?