Marcos Aguiar is a BCG Fellow and a senior member of the Industrial Goods, Metals & Mining, Technology, Media & Telecommunications, People & Organization, Strategy, and Global Advantage practices at Boston Consulting Group. He leads the firm's global work in Brazil insights and agenda-setting.

Since joining BCG in 1999, Marcos has worked with clients across a broad array of industries, including telecommunications, mining, energy, and consumer goods to initiate successful large-scale organizational transformations. He has acquired expertise in insight and agenda-setting for transformations in Brazil. Marcos is an expert in tools for modeling and supporting decision-making, and helping executive teams and boards in the rapid development of strategic agendas.

Prior to joining BCG, Marcos was a senior manager with Arthur D. Little, a lecturer at Fundação Getúlio Vargas, and an executive at an IT systems integration company.

AREAS OF EXPERTISE

EDUCATION

  • PhD, industrial engineering, Loughborough University
  • MSc, control and automation, Federal University of Santa Catarina
  • BSc, electrical engineering, Federal University of Santa Catarina

Publications and Videos

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What AI Reveals About Trust in the World’s Largest Companies

BCG’s AI-based Trust Index enables companies to break down stakeholder perceptions of their trustworthiness. Analyses based on the Index have yielded valuable insights about what builds, sustains, or destroys trust.
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Why Trust Should Be Part of the Antitrust Conversation

Regulators are turning up the heat on digital platforms, but traditional remedies are clearly not adequate. Viewing antitrust through the lens of trust may provide answers.
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Beyond Blockchain: The Promise of Digital Trust Networks

In the digital era, the demand for trust is skyrocketing. So how does a company design a digital architecture to build trust among its stakeholders?
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Vibrant Cities Are Built on Trust

Cities that forge trust with their residents are on the right track to a sustainable future. What does it take?
Discovering the Tools and Tactics of Trust in Business Ecosystems

Discovering the Tools and Tactics of Trust in Business Ecosystems

Trust can make or break ecosystem success, but it doesn’t always arise organically. Which instruments do successful ecosystems use to build and maintain trust among participants?
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Cities of Choice

Rapid urbanization, increased mobility, and growing expectations have all created a need for city administrations to shift focus from infrastructure to their residents. BCG’s new comprehensive tool allows cities to assess their ability to make an effective change.

7 Tools for Building a Business People Trust

BCG managing director & senior partner Marcos Aguiar offers advice to help leaders run their business ecosystems on a foundation of trust--the key to achieving long-term success.

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Building Trust in Business Ecosystems

Winning companies use a multifaceted framework to build trust into their ecosystem operations from the very outset.
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Digital: blindando negócios contra crises

Estudo avalia densidade digital de companhias que combinam competências de tecnologia e pessoas
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Digital: Making Any Business Crisis-Proof

New article assesses digital density of companies that combine technology and human capabilities
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The Role of Trust in the COVID-19 Economic Recovery: Lessons from Asia

Western governments planning for the economic rebound should look to the East. Businesses will need to both support government actions and enhance trust for employees, customers, and value chain partners.
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Thriving in the Midst of Brazil’s Uncertainty

By taking bold steps during the country’s long, tough downturn, some underperforming companies emerged even stronger than their leading peers. Here’s how they did it.
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