Managing Director & Senior Partner; Global Leader, People & Organization Practice; former BCG Fellow
Continuous learning has emerged as a strategic imperative for winning the escalating competition for talent. BCG offers an arsenal of on-the-job learning, coaching, digital learning, and learning academy approaches for achieving success.
The coronavirus pandemic has forced organizations to evolve at an unprecedented pace and scale, requiring employees to rapidly acquire new skills. In response, companies have had to accelerate capability building nearly overnight. The solution that has emerged: continuous learning opportunities that engage employees in upskilling and reskilling.
Companies and their employees need far more than training sessions and off-site seminars. BCG helps companies forecast which skills and capabilities their business will demand, and which employees need which skills when. We then help clients determine how those skills are best acquired and mastered.
Our customized client learning programs ensure that skills are built on the job, when lessons are best retained and their value best realized. And our learning program consultants help embed continuous learning into corporate culture and build a learning organization—so that all employees value and adopt a learning mindset that will sustain a company’s effectiveness and growth.
BCG’s Leadership & Talent Enablement Center helps companies develop inclusive leadership teams, build a stronger talent pipeline, and implement continuous learning strategies to close critical skill gaps.
We believe the best approach to learning and development is a three-step learning program. Our continuous learning consultants design such programs for an entire enterprise, a business unit, or an individual function.
We start by conducting a capability maturity assessment. This kind of corporate health check is designed to identify skill gaps and determine the capabilities that companies must develop for the future.
After the assessment, we help leaders:
It is essential that frontline and senior leaders possess the technical, managerial, and leadership skills needed to run the business today—and tomorrow. Our continuous learning consultants determine the required skill levels for each role, conduct an employee assessment, and develop a customized learning and development program to future-proof the workforce.
We deploy the full range of learning strategies required to build a learning organization:
BCG collaborates with our clients to modernize IT systems, implement a data and digital platform, and streamline business processes so that digital learning is an integral and seamless part of daily work and work systems.
Learn how continuous learning and customized learning programs have helped our clients manage change across all industries.
A government agency partnered with BCG to design and implement a client learning program to drive lasting change.
A leading industrial engineering conglomerate used client learning to create a step change in the operating performance of its organization.
A client learning program helped technology company executives rethink their strategy in “new boxes” to sustain double-digit growth.
One company's investment in developing its 6,000 frontline leaders created a lasting competitive advantage.
Revolutionary tech advances, the changing paradigm of training, and the rise of the bionic company demand radical rethinking of the corporate L&D function.
Digital might sometimes seem like an enemy in the workplace, but you can make it an ally as you build an enterprise-wide learning ecosystem.
How do we realistically reskill the unemployed to prepare them for the jobs currently available?
To support frontline leaders, companies should offer continuous training on inclusive and strengths-based leadership. They should also offer formal training in spotting and overcoming unconscious biases.