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Health Care Payers, Providers, Systems & Services

The health care industry is facing transformational change. BCG helps health care leaders build innovative responses to COVID-19 and develop new initiatives to reposition—and reimagine—their organizations for the future. We’re working to help the industry thrive in a postpandemic world.

The health care payers, providers, systems, and services landscape is being transformed. Digital engagement models are proliferating, with many patient journeys now beginning online. Health equity is becoming a priority for every organization that is serious about health outcomes. Site of care is continuing to shift from inpatient or hospital settings to outpatient facilities—and, where possible, to the home. Data and analytics are enabling greater agility and innovation in health care. And the basis of competition is moving toward ecosystems of players, including public sector, biopharma, medtech, and technology companies.

BCG’s experts in health care strategy consulting are helping clients develop transformative solutions to their most pressing challenges and deliver outstanding value and positive change for organizations, patients, and society.

How We Help Health Care Payers, Providers, Systems & Services

Creating value for patients is both the ultimate goal and a critical competitive advantage for health care payers, providers, systems, and services worldwide. We use our deep industry knowledge to generate health care business models and health system strategies and solutions customized to each client’s situation. Key aspects of our work include the following.

Growth and Evolving Health Care Business Models

Innovation and Disruption

Patient Journeys of the Future

Digital Transformation

Health System Transformation

Advanced Analytics

New Ways of Working

Clinical Excellence

Payer Cost and Performance Transformation

Our Client Impact in Health Care Payers, Providers, Systems & Services

BCG is helping health care payers, providers, systems, and services thrive in a market defined by increased complexity, tighter regulation, and breakthrough digital technologies.

Our Proprietary Tools and Solutions

We have a variety of proven benchmarks, tools, and frameworks to help health care payers, providers, systems, and services achieve growth and increased value.

BCG’s proprietary tool Preparing Localities for Action Against Novel Coronavirus (PLAN) enables health care organizations to identify potential imbalances in capacity with regard to hospital beds, ICU beds, and ventilators, at both national and local levels.


Our Insights on Health Care Payers, Providers, Systems & Services

Explore our latest thought leadership on health care payers, providers, systems, and services—and learn what the latest trends mean for your business.

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The Future of Digital Health

Experts across BCG and BCG X talk about the trends and opportunities that lie ahead for the digital health care market.


How Health Insurers Can Keep Talent and Cut Costs

A confluence of factors means the time-tested approaches to cost control won’t work. Insurers need to rethink how they achieve more with less while maintaining a strong customer focus and employee value proposition.


Demand Planning in Health Care

CARE by BCG helps health care systems plan for their needs today and well into the future.

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Shape the Future of Health Care: The latest insights on the future of the industry.