Featured Insights and Perspectives from BCG

The latest insights, ideas, and perspectives from BCG. Explore a cross-section of up-to-date content on the trends shaping the future of business and society.

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Article

The Stairway to GenAI Impact

Companies have moved quickly to implement GenAI, but many may be celebrating too early, before achieving measurable benefits. It’s time for a focused approach.

Topics: Artificial Intelligence
Video

Transforming Customer Service with AI

Pasquale DeMaio of Amazon Connect explores how AI is revolutionizing customer service, enabling faster, proactive solutions that meet rising customer expectations.

Video

A Fuel Retailer’s AI-Driven Evolution

István Mag of MOL Group shares how AI—coupled with a solid business strategy and digital foundation—is helping the company transform its operations and expand its offerings.

Video

GenAI and Employee Joy

Yes, GenAI can improve productivity, but to be really effective it must also help employees enjoy their work, argues BCG’s Deborah Lovich.

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Article

At the Crossroads: The European Aftermarket in 2035

The €64 billion aftermarket auto parts business in Europe faces challenges that will alter dynamics and threaten revenue and profits. We outline the findings of our research.

Topics: Artificial Intelligence, Digital Transformation
Video

SINBA

Sinba Genera una solución de economía circular para crear un mundo sin basura, replicando ciclos naturales. Sinba ha sido reconocido por su innovación y su impacto social en resolver problemáticas ambientales.

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