The Stairway to GenAI Impact
Companies have moved quickly to implement GenAI, but many may be celebrating too early, before achieving measurable benefits. It’s time for a focused approach.
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Companies have moved quickly to implement GenAI, but many may be celebrating too early, before achieving measurable benefits. It’s time for a focused approach.
Pasquale DeMaio of Amazon Connect explores how AI is revolutionizing customer service, enabling faster, proactive solutions that meet rising customer expectations.
István Mag of MOL Group shares how AI—coupled with a solid business strategy and digital foundation—is helping the company transform its operations and expand its offerings.
Yes, GenAI can improve productivity, but to be really effective it must also help employees enjoy their work, argues BCG’s Deborah Lovich.
Four major barriers stand between emerging climate technologies and adoption at scale. Here’s how earlier pioneering technologies—wind, CCGT, renewables, LNG, and solar—overcame them.
The €64 billion aftermarket auto parts business in Europe faces challenges that will alter dynamics and threaten revenue and profits. We outline the findings of our research.
Sinba Genera una solución de economía circular para crear un mundo sin basura, replicando ciclos naturales. Sinba ha sido reconocido por su innovación y su impacto social en resolver problemáticas ambientales.
Our fourth annual survey on carbon emissions found that the overall pace of decarbonization has slowed—but that leaders are realizing significant financial value.