Managing Director & Senior Partner; Global Leader, Technology, Media, & Telecommunications Practice
Singapore
Our telecommunications, technology, and digital experts were on the ground at Mobile World Congress 2024 to collaborate with leaders, discuss tomorrow's challenges, and share key insights.
Connectivity fuels the new reality—and telecommunications and tech companies have an opportunity to expand deeper into the digital ecosystem. Our experts joined MWC in Barcelona to help shape the code for winning in a world defined by digital engagement, embedded artificial intelligence, and the rise of generative AI.
We were honored to speak with fellow leaders and thinkers about what it takes to embrace technological innovation and navigate the ever-increasing complexity of today’s business environment. Our experts proactively address society’s most pressing concerns—and help clients continue building for the future across industries and topics.
The Future of Telco and Tech. Winning in 2024—and beyond—will require continuous innovation, 5G advances, AI integration, and a vast interconnected device ecosystem for unparalleled connectivity. We help our Telco and Tech clients develop the strategies and partnerships needed to succeed in the digital age.
Generative AI. From creating highly personalized customer experiences to optimizing internal processes, generative AI revolutionizes the operations of Telco and Tech companies. Our work with GenAI focuses on three broad value plays: deploy, reshape, and invent.
Resilience. In an increasingly complex and competitive environment, it is essential that organizations face uncertainty with an immediate response and a transformation plan. Leading organizations demonstrate six cross-functional attributes for success, allowing them to move into high-growth markets and seize new opportunities.
Sustainability. To meet the ambitious climate goals established by the Paris Agreement, ICT leaders have several roles to play in global sustainability efforts—including lowering the emissions of their own companies, enabling customers to reduce emissions, and supporting digital inclusion initiatives.
BCG X helped accelerate Orange’s AI-powered marketing transformation to deliver the right offer at the right time, across all channels.
GCash partnered with BCG X to build an AI-driven personalization engine that delivers more than 225 million hyperpersonalized messages daily, generating ten times higher revenue than GCash’s legacy CRM program.
BCG X Product Library
BCG X's cutting-edge tools combine the latest technology with advanced analytics and BCG's wealth of expertise across industries and capabilities.
More than 40 BCG thought leaders attended MWC 2024. Among our delegates: